When there is uncertainty about how certain product features should work, creating a prototype is an effective way to reduce that uncertainty. Prototyping allows the product owner to test ideas, gather feedback from users early in the process, and make adjustments based on real-world input. This approach helps clarify the product's functionality and ensure that the team is building something that meets user needs, all while maintaining flexibility and adaptability in the Agile environment.

In this scenario, the development team is working closely with different business units to deliver value early and often. This aligns with the agile value of delivering working software frequently, with a preference for shorter timescales. By collaborating with business units, the team is enabling early feedback and adapting to changing requirements, which is a core principle of agile methodologies like Scrum.