The term that defines the extent of a change is scope. Scope is a measure of the size, scale and boundaries of a project or an activity. Scope defines what is included and excluded in the project or activity, such as goals, requirements, deliverables, tasks and resources. Scope helps determine the feasibility, duration and cost of the project or activity. Scope also helps manage the expectations and needs of the stakeholders involved in the project or activity. Purpose is the reason or objective for doing a project or an activity. Purpose defines why the project or activity is important or necessary, such as solving a problem, meeting a need or achieving a goal. Purpose helps provide direction, motivation and justification for the project or activity. Analysis is the process of examining, evaluating and interpreting data or information related to a project or an activity.
Analysis helps identify, understand and prioritize issues, risks, opportunities and solutions for the project or activity. Impact is the effect or outcome of a project or an activity on something or someone else. Impact defines how the project or activity affects or influences other factors, such as performance, quality, satisfaction or value. Impact helps measure the success and effectiveness of the project or activity.
References: CompTIA A+ Core 2 (220-1002) Certification Exam Objectives Version 4.0, Domain 5.2

A rootkit (Option A) is a type of malware designed to gain administrative (root) access to a system while hiding its presence. Rootkits can manipulate system processes and files to remain undetected, making them particularly dangerous.
* Trojan (Option B) is malware disguised as legitimate software but doesn't necessarily provide administrative access.
* Worm (Option C) spreads across networks but doesn't grant administrative access.
* Ransomware (Option D) encrypts data and demands a ransom but doesn't typically provide ongoing administrative access.
CompTIA A+ Core 2 References:
* 2.3 - Explain malware types, including rootkits and their purpose .

When a user experiences slow web page loading on their phone while in the office, the most likely cause is:
* High network traffic: In an office environment, many devices are often connected to the network simultaneously, which can lead to congestion and slow internet speeds. High network traffic means more devices are competing for the same bandwidth, causing delays.
* Exceeded the data usage limit: This typically applies to cellular data plans, not Wi-Fi in an office setting.
* Sluggish response time: This is a symptom rather than a cause and can result from high network traffic.
* Degraded network service: While this could be a factor, it is broader and less specific than high network traffic, which is more directly related to the user's experience.
Reference:
CompTIA A+ 220-1102 Exam Objectives, Section 2.7: Given a scenario troubleshoot problems with wired and wireless networks.
Network performance troubleshooting documentation.

The feature that allows a technician to configure policies in a Windows 10 Professional desktop is gpedit.
Gpedit is a command that opens the Local Group Policy Editor, which is a utility that allows users to view and modify local group policies on their Windows PC. Local group policies are a set of rules and settings that control the behavior and configuration of the system and its users. Local group policies can be usedto configure policies such as security, network, software installation and user rights. Gpmc is a command that opens the Group Policy Management Console, which is a utility that allows users to view and modify domain-based group policies on a Windows Server. Domain-based group policies are a set of rules and settings that control the behavior and configuration of the computers and users in a domain. Domain-based group policies are not available on a Windows 10 Professional desktop. Gpresult is a command that displays the result of applying group policies on a Windows PC. Gpresult can be used to troubleshoot or verify group policy settings but not to configure them. Gpupdate is a command that updates or refreshes the group policy settings on a Windows PC. Gpupdate can be used to apply new or changed group policy settings but not to configure them. References: CompTIA A+ Core 2 (220-1002) Certification Exam Objectives Version 4.0, Domain 1.6

The technician should use the Personalization option in the Windows settings to enable a Screensaver lock.
The Personalization option allows users to customize the appearance and behavior of their desktop, such as themes, colors, backgrounds, lock screen and screensaver. The technician can enable a Screensaver lock by choosing a screensaver from the drop-down menu, setting a wait time in minutes and checking the box that says "On resume, display logon screen". This will lock the computer and require a password or PIN to log back in after the screensaver is activated. Ease of Access is an option in the Windows settings that allows users to adjust accessibility features and settings, such as narrator, magnifier, high contrast and keyboard shortcuts. Ease of Access is not related to enabling a Screensaver lock. Privacy is an option in the Windows settings that allows users to manage privacy and security settings, such as location, camera, microphone and app permissions. Privacy is not related to enabling a Screensaver lock. Update and Security is an option in the Windows settings that allows users to check and install updates, troubleshoot problems, backup files and restore system. Update and Security is not related to enabling a Screensaver lock. References: CompTIA A+ Core 2 (220-1002) Certification Exam Objectives Version 4.0, Domain 1.7