OG0-061 試験問題を無料オンラインアクセス

Complete the sentence. According to the IT4IT Reference Architecture, the IT value chain is ______________.

• A.an economic framework describing how businesses produce value
• B.the series of value-adding activities that every IT department should perform
• C.the IT service lifecycle as represented by its data objects and how they flow across IT management systems
• D.the set of functional components used by every IT department, supporting the IT service backbone

What functional component aggregates Catalog Composition items and external supplier catalogs into consumable Offers?

• A.Offer Management
• B.Offer Consumption
• C.Fulfillment Execution
• D.Catalog Composition

UML is the Object Management Group Unified Modeling Language.
The IT4IT definition of the Service Lifecycle Data Object aligns with what UML concept?

• A.Class
• B.Artifact
• C.Activity
• D.Component

What does the Event data object represent?

• A.A user inquiry to the Service Desk
• B.An alert signifying a change of state of a monitored Configuration Item
• C.An interruption to normal service operations
• D.An issue or flaw with delivered code or physical service blueprint

What is an objective of the Detect to Correct value stream?

• A.To track the service usage and control the chargeback contract
• B.To manage an inviting consumption experience to acquire services, goods, knowledge, and support
• C.To build a culture of collaboration between IT operations and IT development
• D.To provide an overview of the business of IT operations and the services delivered