CIS-FSM 試験問題を無料オンラインアクセス

What can be used to send articles, notices, and announcements to relevant customers?

• A.Email notification
• B.SMS Message
• C.Service Portal notification
• D.Targeted communication

Assuming task-driven process lifecycle is enabled, how many work order tasks are required for a work order request?

• A.None are required
• B.At least two tasks
• C.At least three tasks
• D.At least one task

What is used to estimate distance and time to determine the best route for an agent if Google Maps API is not configured?

• A.It cannot be estimated
• B.Pre-defined routes
• C.Straight line estimates
• D.Manual calculations

When configuring an appointment booking record producer, what must be enabled in order to display the appointment selection widget on the record producer?

• A.Catalog definition
• B.Appointment booking variable set
• C.Work order templates
• D.Appointment booking service

As it pertains to scheduling, what considers time between tasks, task dependencies, toll roads, and other specified time buffers?

• A.Dynamic Scheduling
• B.Dispatcher Workspace
• C.Route Optimization
• D.Geolocation