Sharing-and-Visibility-Architect 試験問題を無料オンラインアクセス

Sales operations at Universal Containers (UC) has created Public Reports and Dashboards folders for sales managers. Sales operations and sales managers report to the VP of Sales. Sales operations currently spends a few hours each month updating users that should have access to edit reports and dashboards in these folders.
How should UC grant access to sales managers to automate access to these Public Reports and Dashboards folders?

• A.Share the folders with the lowest roles in the Role Hierarchy; superiors will get access automatically.
• B.Share the folders with the Sales Managers profile.
• C.Share the folders with a "Sales Managers" Public Group.

Universal Containers (UC) service reps are assigned to a profile which has View All on the Case object. The organization-wide default (OWD) for the Account and Case objects is Private.
To make sure service reps have access to all relevant information (Accounts and Contacts) to attend to customer requests, which detail should an architect consider?

• A.Service reps will be able to access the relevant Contacts if their OWD is Controlled by Parent.
• B.Service reps will NOT be able to access the relevant Accounts if their OWD is Private.
• C.Service reps will NOT be able to access the relevant Contacts if their OWD is Controlled by Parent.

A custom ServiceFeedback object is used to collect partner feedback.
ServiceFeedback records should be available to all internal employees. The organization-wide default (OWD) is set to Private for external users so partners cannot see feedback from other partner users.
How should the architect give access to all internal employees?

• A.Create an owner based sharing rule for all Service Feedback records owned by partners.
• B.Ensure all the internal users are above the partners in the Role Hierarchy.
• C.Set the OWD for Internal Users to Public Read-Only.

Customer complaints for bad interactions with a customer support agent are logged as Cases and assigned to a human resources representative. The agent of the complaint should not see the case, but their manager should.
How is this accomplished?

• A.Case is owned by the subject of the complaint, so their manager in the role hierarchy can access the record. CRED permission are removed on Case so the agent cannot read the case record.
• B.Criteria based Sharing Rule on Case that shares to the Role Manager and above when a custom field Assigned Agent (subject of the complaint) is not blank.
• C.Trigger on Case ta lookup and share to the manager of an Assigned Agent custom field (the subject of the complaint) using Apex Managed Sharing.

Dreamforce presenters need to be able to edit their presention details (summary, presenter biographies, etc) on a private custom object in Salesforce (Presentation). All presenters for a presentation are captured on a Presenters junction object between Presenter and User.
How can this be accomplished?

• A.Trigger on Presenter junction object that uses Apex Managed sharing to add or remove access to the related Presentation record.
• B.Trigger on Presenter junction object that adds the user to the Sales Team for the Presentation record.
• C.Give Edit rights to the Presentation record via a Permission set that is given to the Presenters for a record.