Salesforce-Certified-Administrator 試験問題を無料オンラインアクセス

The Sales director at Cloud Kicks wants to be able to predict upcoming revenue in the next several fiscal quartersso they can set goals and benchmark how reps are performing.
Which two features should the administrator configure?
Choose 2 answers

• A.Forecasting
• B.Opportunity Stages
• C.Sales Quotes
• D.Opportunity List View

The administrator at AW Consulting has created a custom picklist field. Business users have requested that it be a text field. The administrator attempts to change the field type but, is unable to because it is referenced by other functionalities.
Which functionality is preventing the field type from being changed?

• A.Formula fields
• B.Record types
• C.Visualforce
• D.Javascript

The Cloudkicks sales manager wants to boost productivity by providing insights at the start of each day.
Which three sales-specific standard Lightning components should administrator add to the homepage to meet this requirement?
Choose 3 Answers.

• A.Key Deals
• B.Performance chart.
• C.Activities
• D.Assistant
• E.Path

Universal Containers (UC) customers have provided feedback that their support cases are not being responded to quickly enough. UC wants to send all unassigned Cases that have been open for more than two hours to an urgent Case queue and alert the support manager.
Which feature should an administrator configure to meet this requirement?

• A.Case Assignment Rules
• B.Case Dashboard Refreshes
• C.Case Scheduled Report
• D.Case Escalation Rules

The service manager at Ursa Major Solar wants to let customers know that they have received their cases via email and their websites. Medium-priority and high-priority cases should receive different email notifications than low-priority cases. The administrator has created three email templates for this purpose.
How should an administrator configure this requirement?

• A.Configure one workflow rule that fires when cases are created. Add a filter for case priority. Select the appropriate email template for the rule.
• B.Create one auto-response rule. Configure three ruleentry criteria and set a filter for case priority. Select the appropriate email template for each rule entry.
• C.Add three auto-response rules. Configure one rule entry criteria for each rule and set a filter for case priority. Select theappropriate email template for each rule entry.
• D.Include three assignment rules that fire when cases are created. Add a filter for case priority. Select the appropriate email template for each rule.