OmniStudio-Consultant 試験問題を無料オンラインアクセス

When a customer calls to report a product issue, agents need to check all open cases related to that product to see if there are any solutions that can resolve the customer ' s issue. Products that have been purchased are stored as assets, and there is a lookup relationship from case to asset that allows cases to be linked to the products customers have purchased.
What type of DataRaptor can be used to retrieve a list of cases filtered by the customer ' s asset and the last service date of the asset?

• A.DataRaptor Extract
• B.DataRaptor Turbo
• C.DataRaptor Load
• D.DataRaptor Transform

Which OmniScript element retrieves Salesforce data that is then returned in Value/Label pairs and becomes available for selection in a dropdown list?

• A.Calculation Action
• B.Select
• C.DataRaptor Extract Action
• D.Lookup

A client wants to create an OmniScript to capture customer satisfaction. The process requires the following actions:
* Present the user with a customer satisfaction question that allows them to select one option from a 1-5 satisfaction rating.
* Create a case for an account team member to follow up.
* Email a summary message to the user.
Which OmniScript elements should the consultant recommend to meet these requirements '

• A.Edit Block, DataRaptor Post Action, and Messaging Action
• B.Multi-Select, Remote Action, and Email Action
• C.Radio Group, Remote Action, and Messaging Action
• D.Radio Group, DataRaptor Post Action, and Email Action

A customer use case requires the Integration Procedure (IP) to call an external API using a simple API key for authentication, and this key is stored in a custom metadata record for easy maintenance.
How should the OmniStudio Consultant configure the HTTP Action to utilize this API key securely and flexibly?

• A.Store the API key in the OmniScript ' s data JSON and pass it through the IP input parameters.
• B.Hard-code the API key directly into the external endpoint URL path to ensure it is always available.
• C.Use a generic Set Values action to store the API key and then reference the Set Values result in the Request Body.
• D.Retrieve the API key using a Data Mapper Extract action and then reference that key in the Headers section of the HTTP Action.

What is best practice regarding the number of fields returned by a data source to a FlexCard?

• A.Return all fields as a single concatenated value.
• B.Return all available fields to ensure future flexibility.
• C.Return only the fields required for display or processing.
• D.Return fields in a standardized XML structure.