FS-Con-101 試験問題を無料オンラインアクセス

In which two scenarios should a Consultant recommend Multi-Day Service Appointments? Choose 2 answers

• A.Jobs require multiple stages of work performed by different resources.
• B.Jobs require consecutive days of work and can span over weekends.
• C.Jobs need to be performed at the same site on the same day of the week.
• D.Jobs can take longer than the available resource ' s hours in a day.

The dispatcher at Ursa Major Solar needs to adjust scheduled service appointments so high-priority work can be scheduled in favor ofPreviously scheduled lower-priority work.
Which action should the dispatcher take to change the schedule?

• A.Use the Reshuffle action on the new appointment.
• B.Use the Group Nearby action on the new appointment.
• C.Use the Flag action on the new appointment.
• D.Use the Reschedule action on the existing appointment.

Universal Containers (UC) uses two contractors, Contractor 1 and Contractor 2, to perform repair work.
Contractor 1 has provided Services for UC for a longer period of time and is considered to have more repair work expertise than Contractor 2. How should the Consultant configure the Contractors' experience?

• A.Assign Contractor 1 and 2 different Skill Levels for repair Work Type.
• B.Assign Contractor 1 as a Preferred Resource.
• C.Assign Contractor 1 and 2 different capacities for repair work.
• D.Assign Contractor 2 as an Excluded Resource.

Universal Containers wants to limit their Technicians' view of Work Orders and Service Appointments in the Salesforce Field Service mobile App. What should a Consultant recommend to control their Technicians' view?

• A.Visualforce Pages
• B.Page Layouts
• C.Field Sets
• D.Mini-Page Layouts

An agent has to create a Work Order for a complex installation. A Work Order Line Item is created for each required component so it can be tracked and Priced separately. However, a few of the components are only on the company's Preferred Price Book while the others are on the U.S. Price Book. Which solution should a Consultant recommend so the agent can meet this Requirement?

• A.Create one Work Order for each Price Book and use Work Types to assign the Price Book to eachWork Order Line Item.
• B.Create one Work Order and override the price on Work Order Line Items for products on thePreferred Price Book.
• C.Create one Work Order and add Work Order Line Items based on the Price Book selected on the Work Type.
• D.Create one Work Order for each Price Book and add Work Order Line Items to the appropriate Work Order based on its Price Book.