FS-Con-101 試験問題を無料オンラインアクセス

Universal Containers wants to ensure that Service Appointments are dispatched to Resources from the same Service Territory only.
How can this be configured?

• A.Include the Resource Availability Work Rule in the Scheduling Policy.
• B.Include the Match Territory WorkRule in the Scheduling Policy.
• C.Mark the Service Territory's Resources as Required on the Service Appointments.
• D.Ensure the Resource's Address is in the same Territory as the Service Appointments.

AW Computing technicians handle different kinds of jobs, many of which involve installing or replacing parts. Having the appropriate inventory is critical to completing the jobs on time.
How should field service be configured to ensure the parts required for a job are listed correctly on the work order?

• A.Create a flow to add the products to the work order.
• B.Include the required products in the work type.
• C.Ensure the product items are available in inventory.
• D.Add the product fields to the work order layout.

Ursa Major Solar tracks installed products using the Salesforce Asset object. Each individual solar panel is treated separately. To save money on service calls, many times customers will wait to have a technician come onsite until there are multiple panels that need servicing.
How should the callout for multiple panels be treated in Salesforce?

• A.Create a work order hierarchy with each installed product as a child work order.
• B.Create a work order for each installed product and a work order dependency to assign to the same resource.
• C.Create an asset hierarchy with each installed product as a child asset in the hierarchy.
• D.Create a work order with a work order line item for eachinstalled product.

Universal Containers wants to identify which resources need more or fewer appointments.
Which Gantt chart filter option should a Consultant recommend to provide this information?

• A.Select Travel Time and Breaksas skills on the Skills Tab.
• B.Select Date Resolution on the Hours Tab.
• C.Select Sort by Average Utilization on the Resources Tab.
• D.Select Hours, Absences and Overtime on the Utilization Tab.

Universal Containers wants to track Technicians' van stock using the Salesforce Field Service mobile app a ensure that Technicians report when parts are used.
Which three data elements should a Consultant recommend tracking to support these requirements?
Choose 3 answers

• A.Mobile Locations
• B.Inventory
• C.Products Consumed
• D.Products Required
• E.Warehouse Locations