FS-Con-101 試験問題を無料オンラインアクセス

Service resources at Universal Containers (UC) frequently work in more than one service territory.
The current scheduling policy looks only at primary territory. While UC still wants the optimizer to use the service resource's primary territory when scheduling, UC also wants the scheduling policy to look at the resource''s secondary service territories.
Which two scheduling policy changes should a Consultant recommend?
Choose 2 answers

• A.Include the Mateh Territory Work Rule.
• B.Select Working Location Enable Primary on theWorking Territories Work Rule:
• C.Remove the Match Territory Work Rule.
• D.Deselect Working Location Enable Primary on the Working Territories Work Rule.

Universal Containers (UC) has 140 service resources who handle 2,400 service appointments per day.
How should UC define Service Territories to ensure a high quality of optimization and dispatcher experience?

• A.Two Service Territories that split the Service Resources evenly
• B.Three Service Territories withfewer than 50 resources
• C.One Service Territory with four Polygons
• D.Five Service Territories with fewer than 500 Service Appointments per day

Each container consists of multiple parts that are tracked by Asset records. Universal Containers's customers usually wait until several parts need service before requesting a Technician come on-site to save money on servicecharges.
How should a Consultant configure Salesforce Field
Service to track the work performed?

• A.Create a Work Order and Work Order Line Item for each Asset being serviced.
• B.Create aWork Order for all Assets being serviced and a Work Order Line Item for each Product Consumed.
• C.Create a Work Type to automatically create relevant line items for each Asset.
• D.Create a Work Type and Work Order for each Asset being serviced.

Which object can be used to share Service Appointments with Service Resources in Salesforce Field Service?

• A.Service Territory
• B.User Territory
• C.Work Order
• D.Service Territory Member

Universal Containers (UC) is rolling out InventoryManagement to better manage parts and inventory. UC wants to automatically associate certain parts and products to Work Orders upon creation based on the work to be performed.
How should the Consultant meet this requirement?

• A.Add Products to the ProductsRequired Related List on the Asset object.
• B.Add Products to the Work Order Products Related Liston the Work Type object.
• C.Add Products to the Products Required Related List on the Work Type object.
• D.Add Products to the Work Order Products Related List on the Asset object.