CRT-251 試験問題を無料オンラインアクセス

The admin at Universal Containers has been getting complaints from sales reps about duplicate leads within Sales Cloud. The admin has already set up a Matching Rule for Leads.
What should the consultant recommend to resolve the issue?

• A.Confirm the standard Lead Matching Rule is deactivated.
• B.Confirm the custom Lead Matching Rule is activated.
• C.Change the criteria for the standard Lead Matching Rule.

The marketing team is using a separate platform for managing prospects and wants to hand off qualified prospects to the sales team.
How should the consultant meet this requirement?

• A.Recommend an integration with the marketing platform to Sales Cloud that generates tasks with lead information.
• B.Create users for the marketing team so they can enter leads directly into Sales Cloud.
• C.Recommend an integration with the marketing platform that creates leads in Sales Cloud.

The Northern Trail Outfitters sales team has reported that many of the leads they receive are missing an email address or phone number.
Which approach should a consultant recommend to address this issue?

• A.Set default values for Phone and Email fields on the Lead object.
• B.Make Phone and Email fields required on the Lead convert form.
• C.Create a validation rule that requires a Phone and Email.

A sales rep owns an opportunity and can view the associated account, but is unable to view contacts on that account.
What should the consultant recommend to allow Account owners to selectively share an Account's Contacts with Opportunity owners?

• A.Add Opportunity owners to the Opportunity Team and configure Contact sharing.
• B.Add Opportunity owners to the Account Team and configure Contact sharing.
• C.Transfer Contact ownership from themselves to the Opportunity owner.

The VP of sales at Cloud Kicks wants the sales team to use the Salesforce mobile app to complete their tasks. The sales team needs to create and edit leads, contacts, and opportunities with ease.
Which feature should the consultant recommend the sales team use?

• A.Einstein Activity Capture
• B.Smart Actions
• C.Lightning Mobile Component