CRT-101 試験問題を無料オンラインアクセス

Cloud Kicks (CK) captures whether an opportunity should be reviewed by someone in product engineering with a checkbox field called Needs Review. CK also has a picklist field on the opportunity for Product Type. When a sales rep saves an opportunity, they need to select the Product Type or check the Needs Review box.
What should an administrator use to accomplish this?

• A.Required fields
• B.Validation rule
• C.Workflow rule
• D.Before Save flow

Which two actions should an administrator perform with Case escalation rules?
Choose 2 answers

• A.Re-assign the Case.
• B.Send email notifications.
• C.Re-open the Case.
• D.Change the Case Priority.

The administrator at DreamHouse Realty added an email quick action to the Case page layout and is unable to see the action on the case feed.
Which feature must be enabled to ensure the quick action will be displayed as expected?

• A.Email Alerts
• B.Email-to-Case
• C.Email Notifications
• D.Email Templates

An administrator at Universal Container needs an automated way to delete records based on field values.
What automated solution should the administrator use?

• A.Workflow
• B.Automation Studio
• C.Process Builder
• D.Flow Builder

An administrator at Cloud Kicks wants to deactivate a User who has left the company.
What are two reasons that would prevent a user from being deactivated?
Choose 2 answers

• A.The use is part of a territory hierarchy.
• B.The User is in a Custom hierarchy field.
• C.The User is the highest role in the role hierarchy
• D.The User is assigned in workflow email alert.