ARC-801 試験問題を無料オンラインアクセス

Universal Containers (UC) acquired two companies. As part of its transformation and consolidation program, UC needs to bring all of its disparate partner strategies together and see what can be combined across all of its indirect sales channels. Each company currently has its own Salesforce environment utilizing Sales Cloud and Experience Cloud for Partners. Each company also follows its own unique business processes for partners. However, UC has recently developed a new vision and journey focused on a single indirect channel with a single Salesforce environment aligned to its corporate strategy.
Given UC's new journey for engaging its indirect channel, what are the next two steps the Solution Architect should recommend?
Choose 2 answers

• A.Completely unify all the channel strategies under the acquiring company's brand and strategy.
• B.Create an adoption plan for the Direct Sales team to engage with the Indirect Sales team in a sell-with model within the new Partner Communities.
• C.Tell the stakeholders to focus on having a single Partner Community across all channels with a singular branding.
• D.Identify the need for multiple PartnerCommunities by Indirect Sales Channel with branding and content specific to each channel.

AC Computers is getting ready to go live with automated subscription invoicing using Sales Cloud and Revenue Cloud. AC Computers' primary goal is to retire its homegrown system used for manual invoicing and migrate any outstanding bookings. The company wants to make sure there is little disruption to a customer's current invoicing schedule when it goes live with Salesforce Billing and retires the existing system.
Which three recommendations should a Solution Architect make to reduce customer impact?
Choose 3 answers

• A.Migrate all historical payment methods from the homegrown system.
• B.Provide training and enablement for end users and admins prior to go live.
• C.Create a release and change management process to incorporate feedback and fix issues.
• D.Compare invoices as produced in both systems to ensure customer invokes are as expected.
• E.Utilize the standard user adoption reports and dashboards to track invoice data.

The business model of Universal Containers (UC) puts a strong emphasis on indirect sales and service processes. UC's customers are primarily distributors, resellers, and service providers who either sell or service products independently,or collaborate with UC on joint opportunities and cases. In the past, collaboration was primarily driven through email but UC wants to bring both service and sales collaboration onto one consolidated platform.
Which solution should a Solution Architect recommend to create better collaboration and visibility for UC employees, resellers, and service partners?

• A.Grant access to resellers and partners by providing Customer Community licenses.
• B.Grant access to resellers and partners byproviding Partner Community licenses.
• C.Grant access to resellers and partners by providing Sales Cloud licenses and Service Cloud licenses.
• D.Grant access to resellers and partners by providing Customer Community Plus licenses.

A Solution Architect was asked by AC Computers to provide solution recommendations for a rebate enrollment and management solution on Salesforce. The primary goal and requirement is to easily launch rebate programs for partners that an administrator can implement and manage in Salesforce. AC Computers currently uses Sales Cloud, Salesforce CPQ, and Experience Cloud to expose opportunity and quote information to partners.
Based on the business requirements, which solution should the Solution Architect recommend?

• A.Implement Salesforce Service Contracts with lineitems to track rebate accruals and expose the data in the Experience Cloud site.
• B.Implement a custom solution to track rebates, accruals, and actuals and expose the data in the Experience Cloud site.
• C.Implement Salesforce Rebate Management Module and expose the data in the Experience Cloud site.
• D.Implement B2B Commerce on Lightning Experience to track rebates and expose the data in the Experience Cloud site.

Universal Containers (UC) is using Sales Cloud and Service Cloud. UC wants a solution that can tend scheduled emails on a dairy, weekly, or monthly basis to existing customers and prospects. UC also wants to track if customers haveopened the emails. There can be as little as 1,000 emails in a week or as many as 100,000 emails in a month, depending on the season.
Based on that criteria, which solution should the Solution Architect recommend to UC?

• A.Set up scheduled flows to handleemail sending and tracking.
• B.Recommend Marketing Cloud Personalization.
• C.Recommend Marketing Cloud Account Engagement.
• D.Develop a custom solution using scheduled Apex to send emails.