ARC-801 試験問題を無料オンラインアクセス

Universal Containers (UC) is an international company with activities m Europe and the U.S. UC has two separate Salesforce orgs, one for each region. Quotes are built m different legacy systems, depending on their country. Orders are processed centrally by theback-office team with an ERP. Customer information is saved m both legacy systems and the ERP. The analyst team complains about the inconsistency of customer data between different systems and the lack of connection between a single piece of customer dataacross all of the systems.
Which approach would make it possible to set up this single source of truth and ensure scalability for orders?

• A.Use each Salesforce org as its own system of record (SOP.) and use Salesforce Connect to synchronise the two Salesforce orgs.
• B.Map all of the points of data within a custom data manager and drive synchronization between the different systems with a point-to-point approach.
• C.Map all of the points of data with a different ETl tool for each Salesforce environment and drive synchronisation from Salesforce to the other systems.
• D.Use MuleSoft Anypoint Platform as the single point of data orchestration across the different systems and Salesforce environments.

Widgets Wonderful, a manufacturing company, wants to provide a better customer experience and enable field service resources to provide a quote to customers while still on site. The company has complex products that come with warranties that include preventativemaintenance work. Additionally, certain warranty repair work has specific SLAs associated with it. There are 10 Field Service team members and 20 sales representatives, all of whom need to view Salesforce Field Service objects and be able to create quotesfor the customer.
Widgets Wonderful's project owner has some questions regarding the number and types of licenses needed for the users and would like to better understand how warranties will be addressed.
Which two combined options should a Solution Architect suggest?
Choose 2 answers

• A.Purchase 30 CPQ licenses and 30 Salesforce Field Service licenses.
• B.Purchase 30 CPQ licenses and 10 Salesforce Field Service licenses.
• C.Salesforce Field Service and Service Cloud for Salesforce CPQ will need to be installed and customizations will need to be made to handle Entitlements.
• D.Salesforce Field Service, Salesforce CPQ, and Service Cloud for Salesforce CPQ need will need to be installed and customizations will not be needed for Entitlements.

Universal Containers (UC) has a multi-cloud environment that includes Sales Cloud, Service Cloud, and CPQ. The environment supports multiple languages via the translation workbench. As part of a roadmap, UC is implementing B2B Commerce. As part of this project, there is a requirement to translate data stored within the Name and Description fields on the Productand Product Category objects.
What should a Solution Architect recommend to achieve this?

• A.Enable Translation Workbench.
• B.Enable Data translation for B2B Commerce.
• C.Add custom field with translations
• D.Done data records and translate.

Ohana Cirrus (OC) has around 1,500 support agents working in its global support center operating 24/7 across multiple channels. This center handles around 30,000 cases per day. OC currently uses a custom-developed solution to manage customer complaints and is planning to replace it with a new Salesforce solution. The current system contains more than 250 million records including some still being processed.
Which three recommendations should a Solution Architect suggest to migrate to the new application in the most efficient manner?
Choose 3 answers

• A.Use Deferred Sharing Calculations to avoid record sharing calculations during data migration.
• B.Migrate archived data to Heroku and active and semi-active data to Salesforce.
• C.Use an interface to copy data from the legacy complaint system to Salesforce using a scheduled MuleSoft batch.
• D.Migrate all complaint records m the Case object to provide a 360-degree customer view.
• E.Use an EU tool that uses the Salesforce Bulk API to migrate the data from the legacy system to the new system.

Universal Containers (UC) is about to implement Sales Cloud, Service Cloud, and Revenue Cloud within its newly created Salesforce environment. But before UC begins, the CIO would like to understand the options for creating and migrating changes within Salesforce. UC is about to use a sandbox for the initial build and will deploy customisation up to the production environment. UC has decided to build packages of metadata to silo the functionality between the three clouds it is implementing for.
What are two key considerations a Solution Architect should keep in mind when recommending packaging?
Choose 2answers

• A.Clouds like Revenue Cloud have their own packages so it is easy to work with them because their automation is limited.
• B.Design the package as modular, loosely coupled units of metadata rather than large chunks of an org.
• C.It is impossible to track source controlwith package development; either the org owns the source or a source control does, but never both.
• D.Only utilize one functional automation tool (Flow, Workflow Rules, Process Builder) per object.