CVS 試験問題を無料オンラインアクセス

Which of the following are strategies for successful implementation of change?
Choose 3 answers.

• A.Appointment of a steering committee
• B.Including large groups in decision-making
• C.Evaluating the concerns of those on the receiving end of the VM study
• D.Top management commitment to the implementation plan
• E.Contingency plans to overcome unforeseen resistance to change

Which behavior best reflects the proper role of a VM facilitator?

• A.Eliminating stakeholder disagreement before function analysis begins
• B.Acting as the owner's cost estimator only
• C.Remaining substantively neutral while guiding the team through the Job Plan
• D.Directing the team to select the facilitator's preferred technical solution

When selecting VM study team members, which of the following are preferable?
Choose 2 answers.

• A.Closed-mindedness
• B.Availability to attend
• C.Promoting their ideas
• D.Expertise in their field

Place the process flow chart for the Function Performance Specification in the correct order.

正解：

Explanation:
Need # Function # Specific Requirement # Product
The correct order is Need # Function # Specific Requirement # Product . This is the exact logic of the Function Performance Specification process. The VM Guide figure for Function Performance Specification shows the sequence as "Need Function Specific Requirement Product" , where a user need is translated into a function, then into measurable requirements, and finally into a product solution.
The sequence is important because Value Methodology begins with the user's need or desire , not with a predetermined product. After the need is understood, the VM team defines the function that satisfies that need, normally in active verb/measurable noun format. SAVE's study-guide material explains that work functions are quantitative and stated using an active verb and measurable noun. The next step is the specific requirement , where the function is converted into measurable performance or quality criteria, such as assessment criteria, level, and flexibility. Only after the need, function, and requirement are clear should the team identify the product , which is the solution provided to satisfy the defined need. Starting with "Product" would be a classic VM error because it locks the team into a solution before understanding function.
References/topics: Function Analysis Phase; Function Performance Specification; Need; Function; Specific Requirement; Product; Performance Criteria.

There is resistance to a new VM program in an organization. What should a VM program coordinator focus on to increase acceptance of VM?

• A.Highlight that there are many areas with deficiencies that will be improved by VM.
• B.Identify a few subjects that would benefit from change and recommend a VM study through dialogue with staff.
• C.Prepare a memo for the CEO to sign that requires staff to incorporate VM in all departments.
• D.Explain the difference between VM and other value-improving programs (TRIZ, Lean 6-Sigma, etc.)