C_TCRM20_73 試験問題を無料オンラインアクセス

You need to enhance the product master in CRM with new fields. Which of the following are the steps required?
There are 2 correct answers to this question.
Response:

• A.Create new attributes and a set type
• B.Assign a set type to a product hierarchy/
• C.Assign a product category to a transaction type

Account classification can be used to classify your account according to any criteria you choose. In that context, which of the following statements is correct?
There are 3 correct answers to this question.
Response:

• A.Classification categories are fixed and cannot be enhanced.
• B.Account classification influences the header fields that are displayed withinan account.
• C.To each classification category, a fixed number of criteria and any number ofattributes can be assigned.
• D.To each classification category, any number of criteria and attributes can beassigned.

Which of the following are relevant documents within the Service process in SAP CRM?
There are 2 correct answers to this question.
Response:

• A.Service notification.
• B.Opportunity
• C.Service Order
• D.Billing document.

What is the Integrated Communication Interface (ICI) used for in SAP CRM?
Please choose the correct answer.
Response:

• A.To enable communication between SAP CRM and Computer Telephony
• B.To enable communication between SAP CRM and SAP SCM
• C.To enable communication between SAP CRM and SAP ERP
• D.To enable communication between SAP CRM and mobile clients

Which of the following statements regarding 'Organization Unit' are true?
There are 3 correct answers to this question.
Response:

• A.If you specify a function for an organizational unit, this information is inherited by the lower-level organizational units.
• B.You can assign several attributes to an organizational unit.
• C.Depending on how a company is organized, the organizational units may be departments, groups or project teams.
• D.You can assign certain general attributes to organizational units when creating your organizational structure. General attributes are NOT related to a specific function.