C_TCRM20_71 試験問題を無料オンラインアクセス

You want to create a product promotion to be used in the Interaction Center or in the Web shop, and want to offer accessories for the new product.
Where do you maintain accessories for the new product?

• A.In the top n list
• B.In the cross-sell/ up-sell/ down-sell rules
• C.In Trade Promotion Management
• D.In product master maintenance

Which of the following describes the business object of a transaction?

• A.Default item category
• B.Leading business transaction category
• C.Transaction details
• D.Business agreement settings

In Account Management in SAP CRM, number assignment is determined by which of the following objects during account creation?

• A.Business partner category
• B.Account classification
• C.Grouping
• D.Role

You want to gather information from your customers.
Which option within SAP CRM supports this requirement?

• A.Survey tool
• B.Partner Channel Management
• C.E-mail Response Management System
• D.CRM Web Channel

Text data can be maintained in business transactions at header or item level.
What identifies which text types are available to a particular business transaction or item category?

• A.Action profile
• B.Notes assignment profile
• C.Text determination procedure
• D.Text profile