C_C4H56I_34 試験問題を無料オンラインアクセス

Which of the following parameters can be maintained by the administrator when configuring a new e-mail channel? Note: There are 3 correct answers to this question.

• A.Channel type
• B.Mashup service
• C.Case type
• D.Default account
• E.Channel e-mail ID

Which actions are prerequisites to utilize registered products? Note: There are 2 correct answers to this question.

• A.Create numeric ranges for customers
• B.Create an installed base
• C.Activate the service in the business role
• D.Create customer records

Which access restriction types are available in SAP Service Cloud Version 2? Note: There are 3 correct answers to this question.

• A.Full access
• B.No access
• C.Restricted
• D.Unrestricted
• E.Define specific restriction

To which objects can you assign employees in SAP Service Cloud Version 2? Note: There are 2 correct answers to this question.

• A.Accounts
• B.Response templates
• C.Registered products
• D.Service levels

You are setting up an organizational structure for a new implementation. Which of the following is possible while performing this task?

• A.Make sure that each organizational unit can have only one function at a time.
• B.Make sure an organizational node can only be set up with a replication process from the back end.
• C.Use the Reporting Line function for selection.
• D.Assign an employee to several organizational units.