C_C4H510_21 試験問題を無料オンラインアクセス

Which of these template formats is supported by the Data Workbench?

• A.HTML
• B.csv
• C.XML
• D.Raw data

What steps must you take to set up SAP Jam as your knowledge base? Note: There are 2 correct answers to this question.

• A.Create knowledge base articles in SAP Service Cloud.
• B.Integrate with MindTouch.
• C.Choose the correct SAP Jam group in the knowledge base configuration settings.
• D.Configure the relevant question in scoping.

Which of the following statements is correct in the context of scoping and fine-tuning? Note: There are 2 correct answers to this question.

• A.Scoping is automatically generated by the system based on your fine-tuning decisions.
• B.Scoping is the process of matching your individual business requirements to predefined solution capabilities.
• C.The activity list is automatically generated by the system based on your scoping decisions.
• D.Fine-tuning is the process of generating the activity list by answering questions about which business processes will

Which of the following actions can you perform to configure access rights? Note: There are 3 correct answers to this question.

• A.Set access restrictions.
• B.Maintain the service catalog.
• C.Create service level agreements.
• D.Assign work centers and views.
• E.Control access on field and action level.

Question 33: In the ticket, there is no warranty determined for the registered product. Which of the following reasons could be a cause?

• A.The registered product has no installed base assignment.
• B.The ticket is escalated.
• C.The warranty is expired.
• D.The warranty is set to active.