C-TCRM20-73 試験問題を無料オンラインアクセス

Which of the following processes are included in SAP CRM Sales?
There are 3 correct answers to this question.
Response:

• A.Opportunity Management
• B.Complaints Management
• C.Account and Contact Management
• D.Case Management
• E.Activity Management

Which of the following statement is correct for SAP CRM Product Master?
There are 2 correct answers to this question.
Response:

• A.You can maintain your own categories and hierarchies in CRM.
• B.One product can have one relationship only.
• C.Additional data that is maintained under CRM data using set types and attributes can be replicated to SAP ECC via middleware.
• D.Competitor product can be maintained in SAP CRM.

In the ERP system you can only use a customer with the correct account group (for example, sold-to party). In SAP CRM you can use any business partner for a specific purpose, regardless of their role.
Please choose the correct answer.
Response:

• A.False
• B.True

You need to enhance the product master in CRM with new fields. Which of the following are the steps required?
There are 2 correct answers to this question.
Response:

• A.Create new attributes and a set type
• B.Assign a set type to a product hierarchy/
• C.Assign a product category to a transaction type

The objects to be exchanged between CRM and SAP ECC systems can be filtered using filter criteri a. With reference to 'filter criteria' which of the following statements are true?
There are 2 correct answers to this question.
Response:

• A.Master Data, Customizing and condition objects can be filtered at the source only.
• B.For the initial load toward the SAP R/3 system, there is no filtering of the load objects.
• C.The filter for business objects are predefined (stored in table SMOFFILFLD) whereas filters for Customizing or condition objects can be set on existing fields.