C-TCRM20-72 試験問題を無料オンラインアクセス

You want to gather information from your customers.
Which option within SAP CRM supports this requirement?

• A.CRM Web Channel
• B.Survey tool
• C.Partner Channel Management
• D.E-mail Response Management System

You are responsible for data loads of business objects, such as business partners and sales orders, from SAP ERP to SAP CRM.
Where do you apply filters to reduce the data load?

• A.In the administration console
• B.In the Customizing objects
• C.In the BDoc Modeler
• D.In the business adapter objects

Your customer wants the invoicing of SAP CRM sales orders to be performed by CRM Billing.
Where do you determine that billing takes place in SAP CRM and not in SAP ERP?

• A.Transaction type of the sales transaction
• B.Item category of the sales transaction item
• C.Leading transaction category of the sales transaction
• D.Middleware parameter

What is the purpose of condition maintenance groups in CRM pricing?

• A.To control the condition exclusion logic in business transactions
• B.To determine which condition types can be changed manually within a business transaction
• C.To determine which condition types have to be maintained in SAP CRM and which in SAP ERP
• D.To bundle condition tables and condition types for condition maintenance

Which tasks can you accomplish using the design layer?
Note: There are 2 correct answers to this question.

• A.Define the colors used in the CRM WebClient UI.
• B.Define table paddings in the CRM WebClient UI.
• C.Change field labels.
• D.Hide certain fields.