C-FSM-2211 試験問題を無料オンラインアクセス

Which aspect of Self-Service Configuration allows a customer to create a service request? Choose the correct answer.

• A.QR Codes
• B.Branding
• C.Workflow assignments
• D.Moment-sets

Which Customer steps are part of SAP Field Service management Self-service? Note: There are 3 correct answers to this question.

• A.Record the incident via the website
• B.Scan a QR Code
• C.Assign parts to the incident
• D.Monitor the Execution Stage
• E.Record the Progress of the Incident

Which object corresponds to service call in C4C? Choose the correct answer.

• A.Sales Order
• B.Service Request
• C.Ticket
• D.Ibase

What are the approval statuses in Time & Material journal? Note: There are 3 correct answers to this question.

• A.Accepted
• B.Declined
• C.Pending
• D.Approved
• E.Revoked

What are the benefits of using activity feedback? Note Generate checklist reports for the customer.

• A.Assist technicians to record time and materials.
• B.There are 2 correct answers to this question.
• C.Assist technicians to capture resolutions.
• D.Generate QA reports with the captured data.