C-C4HFSM-91 試験問題を無料オンラインアクセス

If your customer would like to approve efforts. expenses. materials and mileage before it synchronizes to the ERR how can he do that? Choose the correct answer.

• A.He can only approve in the ERP
• B.He can approve from his Field Services mobile app.
• C.He can go to Workforce Management and access the "Time and Material Journal", where he will be able to approve. reject or make changes to these entries.

Which statements are wrong? Choose the correct answer.

• A.One service call in ERP is always matched to only one assignment in the cloud
• B.Activities can belong to more than one service call
• C.Activities can belong to one service call only
• D.One service call in ERP is always matched to more than one assignment in the cloud

As a technician, you have just completed a job. You now need to book a second visit for the customer.
What option is available in the SAP Field Service Management mobile app for you to do this? Choose the correct answer.

• A.Create a follow-up activity from the Efforts page.
• B.Create a follow-up activity from the Expenses page.
• C.Create a follow-page activity from within the service call
• D.Create a follow-up activity from the Smart fom page.

The dispatcher has recently joined the Service-Company and does not know yet his colleagues. How is SAP Field Service solution supporting the dispatcher in finding suitable technicians for open service tasks? Choose Four correct answers.

• A.You can browse to the Business Partner Masterdata and look up which technician has been doing the job for past service calls.
• B.The dispatcher can see what 'skills' have been assigned to the technician in order to find out if he qualifies for the job.
• C.By right-click on the activity and choosing option 'find matching technician' all qualified technicians are shown on the screen.
• D.The dispatcher sees the open time-slots of each technician in the planning board and can be sure that he is capable of doing the job.
• E.The solution doesn't help. The dispatcher has to find out himself (e.g. by asking colleagues) if a technician is able to conduct a job or not

Your customer needs to check the correctness of technicians time. material and expense entries. What is the best way to solve that requirement > Choose the correct answer.

• A.Approval of material. expenses. millages or time efforts is not yet implemented
• B.Technicians entries are final and no adjustments can be done any more
• C.You need to login as a admin user to the Field Service App on the smartphone and can change technician entries there
• D.Technician entries can only be changed in ERP itself
• E.Technician entries can be approved or modified in the Workforce Management App (Time and Material Journal)