C-C4H56I-34 試験問題を無料オンラインアクセス

Which of the following describe how access restrictions are governed in SAP Service Cloud Version 2?

• A.You can decide if access rights override any restrictions you have defined.
• B.If the access rights are contradictory, the system automatically grants no access.
• C.Restricted access rights override any unrestricted access you have defined.
• D.Unrestricted access rights override any restrictions you have defined.

What are the prerequisites for integrating external systems into Agent Desktop? Note: There are 2 correct answers to this question.

• A.Machine learning
• B.SAP Cloud Integration
• C.SAP Event Mesh
• D.SAP Build Apps

Which of the following actions can be configured for autoflow? Note: There are 3 correct answers to this question.

• A.Send object update
• B.Send event notifications
• C.Send info notifications
• D.Send event e-mail template
• E.Send e-mails

What actions do you need to perform to create an incident for SAP Service Cloud Version 2? Note:
There are 2 correct answers to this question.

• A.Log incident through SAP for Me
• B.Activate Built-In Support
• C.Log incident with SAP Service Cloud user ID
• D.Create incident through Settings > Incident

Where can the administrator configure which event types must be visible in the timeline of the Customer Hub screen?

• A.The event types are enabled by default and cannot be changed.
• B.In the Customer Hub screen configuration
• C.In the general configuration of Agent Desktop
• D.In the timeline configuration