C-C4H56-2411 試験問題を無料オンラインアクセス

When using autoflow rules, which of the following do you need to consider? Note: There are 3 correct answers to this question.

• A.Too many rules affect system performance.
• B.Autoflow rules must be assigned to the business role.
• C.Conditions can be based on extension fields.
• D.Conditions can be based on standard fields.
• E.Optimization from the back end is done automatically when too many autoflow rules exist.

You have configured the Service Level Agreements and their determination rules, but they are not derived in the case. Which of the following could be a reason for this? Note: There are 2 correct answers to this question.

• A.Service Level Agreements are not activated as a service.
• B.Service Level Agreements are not configured in fine-tuning.
• C.A workflow rule was not scheduled to trigger the determination.
• D.The determination rules have been configured, but not activated.

Which of the following parameters can be maintained by the administrator when configuring a new email channel? Note: There are 3 correct answers to this question.

• A.Reply to default
• B.Case type
• C.Channel type
• D.Mashup service
• E.Channel email ID

You want to change the standard text of the Related Entities tab in the case object. Which of the following is the correct option?

• A.Language adaptation
• B.Page layout
• C.Screen adaptation
• D.Case extensibility

Which of the following options is correct in the configuration, if you want to assign an escalated case with priority urgent to a team? Note: Scroll down to view all possible answer options.

• A.Option A
• B.Option B
• C.Option D
• D.Option C