C-C4H520-02 試験問題を無料オンラインアクセス

For which steps of the end-to-end service process is SAP Field Service Management responsible? Note: There are 2 correct answers to this question.

• A.Ticket and case creation
• B.Customer feedback management
• C.Mobile service execution
• D.Workforce management

Your customer has integrated SAP Field Service Management with SAP S/4HANA. How can they achieve a working service process flow?

• A.Create the service request in SAP Field Service Management, dispatch and execute in SAP S/4HANA, and then send the service confirmations to SAP Field Service Management.
• B.Create the service request in SAP Field Service Management, dispatch and execute in SAP Field Service Management, and then send the service confirmations to SAP S/4HANA.
• C.Create the service request in SAP S/4HANA, dispatch and execute in SAP S/4HANA, and then send service confirmations to SAP Field Service Management.
• D.Create the service request in SAP S/4HANA, dispatch and execute in SAP Field Service Management, and then send service confirmations to SAP S/4HANA.

Which operations can be performed by default on embedded report templates? Note: There are 2 correct answers to this question.

• A.The SAP support team can modify report templates.
• B.Users can modify report templates.
• C.Administrators can preview report templates.
• D.Users can delete report templates.

What can you do with a picker element within Smartforms? Note: There are 2 correct answers to this question.

• A.You can link picker and attachment elements together.
• B.You can use it to select an object from a list.
• C.You can link two picker elements together.
• D.You can use it to pick PNG files.

Which aspect of SAP Field Service Management helps businesses to expand their service area beyond their own list of qualified technicians?

• A.Customer Self-Service
• B.Crowd Service
• C.Service Maps
• D.Service Contracts