C-C4H510-21 試験問題を無料オンラインアクセス

Which objects are needed to create a registered product? Note: There are 2 correct answers to this question.

• A.Contract
• B.Customer
• C.Product
• D.Installed base

Which settings can you control for the e-mail channel setup? Note: There are 3 correct answers to this question.

• A.Notification type
• B.Ticket type
• C.Mashup service
• D.Channel direction
• E.Channel type

Which of the following features apply to time recording? Note: There are 3 correct answers to this question.

• A.Time recording can be done online or in offline mode.
• B.Automatic time recording can be done by clicking "Start recording" and "Stop recording".
• C.Time sheets can be submitted for approval.
• D.Code list restrictions are not possible for the Time Type field.
• E.You can activate the Microsoft Outlook integration for time recording.

What must you consider when you want to upload master data to SAP Service Cloud using templates? Note: There are 2 correct answers to this question.

• A.The template structure is predefined and cannot be changed.
• B.There is a template available for each object that allows tool-supported migration.
• C.Data can be loaded only once.
• D.Field definitions are not relevant.

What steps must you take to set up SAP Jam as your knowledge base? Note: There are 2 correct answers to this question.

• A.Create knowledge base articles in SAP Service Cloud.
• B.Configure the relevant question in scoping.
• C.Choose the correct SAP Jam group in the knowledge base configuration settings.
• D.Integrate with MindTouch.