C-C4H510-21 試験問題を無料オンラインアクセス

Which data element is used to calculate the warranty start?

• A.Warranty reference date
• B.Warranty duration
• C.Number of months
• D.Service category

Which objects can you assign to an installed base? Note: There are 2 correct answers to this question.

• A.Contract
• B.Ticket
• C.Maintenance plan
• D.Visit

Which action is recommended for the administrator to solve an issue in the SAP Service Cloud system?

• A.Write an e-mail to your implementation partner.
• B.Write a message to SAP via social media.
• C.Report an incident in SAP Service Cloud and forward to the requester.
• D.Report an incident in SAP Service Cloud and forward to the provider.

Which business function in the account master will block the release of quotes to SAP S/4HANA?

• A.Sales support block
• B.Credit limit check
• C.Prospect
• D.Delivery block

What can the service categories in the service catalog be used for? Note: There are 3 correct answers to this question.

• A.Determining fine-tuning settings
• B.Reporting
• C.Controlling validity of the service catalog
• D.Determining service level assignments
• E.Controlling responsibility