C-C4H510-01 試験問題を無料オンラインアクセス

Which additional business objects can be determined by using a registered product within a ticket?
There are 2 correct answers to this question.
Response:

• A.Warranty
• B.Maintenance plan
• C.Pricing condition
• D.Service contract

What is the correct sequence of steps for the automatic service level agreement (SLA) evaluation process when creating tickets?
Please choose the correct answer.
Response:

• A.Analyze incident categories, Determine service categories, Determine SLA, Determine key dates
• B.Determine service categories, Analyze incident categories, Determine key dates, Determine SLA
• C.Analyze incident categories, Determine service categories, Determine key dates, Determine SLA
• D.Determine service categories, Analyze incident categories, Determine SLA, Determine key dates

Which of the following actions are supported by the e-mail communication channel?
There are 2 correct answers to this question.
Response:

• A.Create service tickets from inbound e-mails
• B.Broadcast e-mails to a group of individuals
• C.Create activities from inbound e-mails
• D.Route unknown sender e-mails to a common inbox

You need to create a URL mashup on the Account Overview to open a Google search. Which of the following elements are mandatory to configure the mashup?
Please choose the correct answer.
Response:

• A.Category
• B.Description
• C.Port Binding
• D.Port Type Package

Which of the following are functions of custom report creation in SAP Cloud for Customer?
There are 3 correct answers to this question.
Response:

• A.Variable selection is possible
• B.Custom calculated key figures are allowed
• C.Custom reports can be created by sales employees
• D.Custom report creation is supported with a guided procedure
• E.Custom reports require new data sources