C-C4H51-2405 試験問題を無料オンラインアクセス

Which service objects can you display on an installed base? Note: There are 2 correct answers to this question.

• A.Maintenance plan
• B.Warranty
• C.Ticket
• D.Contract

You are configuring SAP Service Cloud to automatically create tickets from Facebook posts and assign them to the social media support team. Which features of SAP Service Cloud can help with this?
Note: There are 2 correct answers to this question.

• A.Approval process for social media import run
• B.Social media channel configuration
• C.Scoping in the Configuration Workbench
• D.Work distribution

What types of mashups are available in SAP Service Cloud? Note: There are 2 correct answers to this question.

• A.HTML mashups
• B.ABAP mashups
• C.Internal mashups
• D.URL mashups

Which actions are required to allow contract management in SAP Service Cloud? Note: There are 2 correct answers to this question.

• A.Use fine-tuning to activate Service Contract Management
• B.Use fine-tuning to manage the numeric range for contracts
• C.Activate Create Contracts in the Detail view
• D.Activate Service Contract Management in scoping

Which options can you use to limit the population of a single field in the SAP Service Cloud UI? Note: There are 2 correct answers to this question.

• A.Validation rule
• B.Delegation
• C.Code list restriction
• D.Page layout