C-C4C14-1811 試験問題を無料オンラインアクセス

For registered products, counter readings are recorded in which of the following facets?

• A.Measurement logs
• B.Items
• C.Maintenance plans
• D.Measurement

When a scheduling condition is evaluated for a maintenance plan, what entity is it based on?

• A.Maintenance item serial number
• B.Maintenance product measurement reading
• C.Maintenance item counter reading
• D.Maintenance product quantity value

A user is assigned two work centers that contain the same view. In the first work center.
the user has unrestricted read and write access. In the second work center, the user had read only access.
Which access rights does the user get for this view in both work centers?

• A.Unrestricted read and write access
• B.Only unrestricted write access
• C.Restricted read and write access
• D.Only restricted write access

Which of the following tasks can you perform using the fine tuning activity for service processing during business configuration?
Note: There are 2 correct answers to this question

• A.Manage business tasks for employee support
• B.Create or delete custom channels
• C.Disable the profanity check for outbound responses
• D.Assign tickets to the last processor

Which of the following elements is optional when you configure a service level?

• A.Milestone
• B.Ticket priority
• C.Alert when overdue
• D.Type of service