Custom Panorama Admin: Custom Panorama Admin roles allow you to customize the elements of Panorama that an administrator can access. You can hide tabs in the web interface, you can set specific items in Panorama to read-only, or you can limit an administrator's access to Panorama plugins. Custom Panorama Admin roles require planning and configuration, but they provide extensive flexibility because you can control what administrators can access through the web interface or the CLI. Device Group and Template Admin: Device Group and Template Admin roles also require configuration because there are no built-in examples. These Admin Roles allow you to define which Panorama templates or Panorama device groups an administrator can access and configure. You can hide tabs in the web interface or set specific items to read only to control what administrators can configure.

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For an application that is currently identified as unknown-tcp and has sessions that often remain idle for long periods, creating a custom application and using an application override rule is the most time-efficient solution.
C . The process involves:
Creating a custom application in the Palo Alto Networks firewall and configuring it with specific timeouts to accommodate the application's idle session behavior. This step ensures that the firewall does not prematurely close the application's sessions due to inactivity.
Next, creating an application override rule that references the custom application. This rule directs the firewall to identify traffic matching the rule criteria (such as source, destination, and port information) as the custom application, bypassing the App-ID engine's regular identification process.
This approach allows for the quick implementation of a solution that ensures the application is properly identified in traffic logs without undergoing threat scanning, meeting the requirements for both identification and reporting.

If some sites cannot be decrypted due to technical reasons, such as unsupported ciphers, and blocking them is not an option, then the engineer should add the sites to the SSL Decryption Exclusion list to exempt them from decryption. The SSL Decryption Exclusion list is a predefined list of sites that are not subject to SSL decryption by the firewall. The list includes sites that use certificate pinning, mutual authentication, or unsupported cipher suites. The engineer can also add custom sites to the list if they have a valid business reason or technical limitation for not decrypting them34. Adding the sites to the SSL Decryption Exclusion list will allow the traffic to pass through without being decrypted or blocked by the firewall. Reference: SSL Decryption Exclusion, Troubleshoot Unsupported Cipher Suites