ISO-14001-Lead-Auditor 試験問題を無料オンラインアクセス

A large public library established an EMS following the requirements of ISO 14001, which was third-party certified 10 years ago. You are performing the second surveillance audit of the third certification cycle. The audit plan included an audit of the Director as the last interview before the closing meeting.
During the interview with the Director, you audit clause 6.2, Objectives and planning to achieve them. The dialogue is as follows:
You: Could you please tell me which environmental objectives were defined for last year and show evidence of their achievement?
Director: Yes. We had defined three objectives. As you can see from our Annual Plan, one of them was to separate our waste into four categories: paper, plastics, metals, and food. Before, we had only three, because plastic and paper were disposed of together. We developed an Action Plan to achieve this objective.
Which six of the questions would you ask related to the Action Plan?

• A.Who was responsible for the completion of the plan?
• B.Did you define any method for monitoring progress?
• C.How did you measure it?
• D.Did you estimate what resources would you need?
• E.How was progress of the plan being monitored?
• F.Were actions integrated into the organisation's business processes?
• G.Was it approved by the Director?
• H.Is it consistent with the environmental policy?

Whistlekleen is a national dry cleaning and laundry organisation with 50 shops. You are conducting an EMS surveillance audit of Head Office and are sampling environmental performance measurement. You find that
80 per cent of failures to meet performance criteria originate from five shops in the same region. Most of these failures relate to the release of volatile organic compounds (VOCs) that exceeded regulations. The Environmental Manager tells you that these are the oldest shops in the organisation. The cleaning equipment needs replacing but the organisation cannot afford it at the moment.
On raising the matter with senior management, you are told that there are plans to replace the equipment in these shops over the next five years.
When reviewing the nonconformity report files, you find that the organisation is facing a legal dispute with the environmental authority over multiple breaches of environmental legislation.
Select the three best options for how this dispute should be handled by the organisation through its EMS.

• A.Ask to settle the court case by negotiation with the authority.
• B.Offer to compensate employees for possible health implications.
• C.Monitor VOC emissions to ensure compliance with legal requirements.
• D.Give an explanation to the authority of what went wrong.
• E.Advise the authority that timely corrective action will be taken.
• F.Advise the authority that the faulty equipment will be maintained more often.
• G.Conduct an internal enquiry to establish who is to blame.
• H.Investigate changing the cleaning process to use chemicals with lower VOC content.

A management system meeting ISO 14001:2015 requirements is based on the Plan-Do-Check-Act (PDCA) cycle.
Which two elements of the management system are part of the ' Check ' stage of the PDCA cycle?

• A.Monitoring performance
• B.Improvement
• C.Control of the processes
• D.Environmental policy
• E.Nonconformities
• F.Management review

ABC is a large lubricant oils manufacturer located in country A. Due to tax exemption and other economic issues, they decided to move the whole plant to a neighbouring country B. They moved every single piece of the plant (equipment, systems); the new plant has the same layout, the same dimensions, the same suppliers of raw materials and the same customers. Even more, most personnel accepted to move to country B.
They operate a third-party certified EMS; the certificate was transferred to the new plant after a half-day audit from the certification body. You are auditing ABC ' s EMS in the new location, representing ABC ' s largest customer. When interviewing the Environmental Manager (EM), you ask:
You: Can I see the plan you developed to keep under control the impact of the EMS due to the change of site?
EM: We listed all elements and processes of the EMS that might need to be changed and selected those that we considered needed a careful review and probably a revision.
Below you will find that list; select six that you consider will need to be revised.

• A.External issues related to the context of the organisation
• B.Maintenance of infrastructure
• C.Requirements ABC chooses to comply with
• D.Legal requirements
• E.Significant environmental aspects
• F.ABC ' s Environmental policy
• G.Process for assessing risks
• H.Roles and their responsibilities
• I.Emergencies from external conditions
• J.Personnel competence
• K.Environmental conditions

Which two of the following statements apply to a Stage 2 certification audit plan?

• A.The audit team leader is responsible for creating the audit plan.
• B.The questions to be asked during the audit are detailed in the audit plan.
• C.The previous audit findings are detailed in the audit plan.
• D.A significant portion of the audit must be allocated to evaluating the organisation ' s processes for ensuring legal compliance.
• E.All of the organisation ' s site processes to be audited must be addressed in the audit programme.
• F.The audit plan is shared with the auditee in advance of the audit.