1z1-981 試験問題を無料オンラインアクセス
| 試験コード: | 1z1-981 |
| 試験名称: | Oracle Cross-Channel Contact Center Cloud 2017 Implementation Essentials |
| 認定資格: | Oracle |
| 無料問題数: | 73 |
| 更新日: | 2026-07-29 |
An agent tries to open an incident from his or her recent items.
Which three components determine what appears to the agent on opening an incident record?