1z1-628 試験問題を無料オンラインアクセス

A customer wants to create a message scenario that, when launched, sends an email to the address of the immediate parent of the resource the activity is assigned to within the Oracle Field Service Cloud (OFSC) organizational hierarchy.
Which describes the correct message scenario configuration to support this requirement?

• A.In the Step Info section of the message scenario, select Recipient: 'Resource', Delivery Channel:
  'Email1.
• B.In the Step Info section of the message scenario, select Recipient: 'Customer', Delivery Channel: 'Email'.
• C.In the Step Info section of the message scenario, select Recipient: 'Use static address', Delivery Channel:
  'Email'; In the Message Pattern section, enter the resource's email address property label.
• D.In the Step Info section of the message scenario, select Recipient: 'Dispatcher', Delivery Channel
  'Email'.

Your customer has a group of technicians who are working in the following rotating shifts:
- Two consecutive weeks: Monday through Friday from 8 AM to 5 PM
- Next two consecutive weeks: Monday through Friday from 9 AM to 6 PM and also Saturday from 11 AM to
1 PM
- During the Monday through Friday shifts, lunch is every day at 1 PM.
Which configuration supports this rotating shift requirement?

• A.Create a work schedule with three shifts. Each shift must include a repeating activity for lunch.
• B.Create one work schedule with three shifts. Two of those shifts must include a repeating activity for lunch.
• C.Create one shift with two "working time" calendars and include a repeating activity for lunch.
• D.Create one shift with two work schedules. Each work schedule must include a repeating act for lunch.
• E.Create a work schedule with two shifts. Each of those shifts must include a repeating activity for lunch.

Which two Resource Type roles offer the ability for routing to assign activities?

• A.Tool
• B.Bucket
• C.Organization Unit
• D.Field Resource
• E.Vehicle

When receiving the Resource Tree, Which icon represents a "normal" load of activities for a field resource?

• A.Option E
• B.Option B
• C.Option C
• D.Option A
• E.Option D

Your customer identified that their current capacity indicators for major and critical capacity levels need to be modified.
Which step must you take to solve this issue?

• A.Go to Configuration > Business Rules and modify the Capacity intervals.
• B.Go to Configuration > Capacity Categories and add or edit time slots.
• C.Go to Configuration and add a new Capacity Category.
• D.Go to Configuration > Display and modify the "Quota Settings".