1z0-980 試験問題を無料オンラインアクセス

You notice that when a customer searches with the word "mobile", there are irrelevant answers showing under
"Answers Other Found Helpful" section.
Which two steps should you take to resolve this? (Choose two.)

• A.Remove Related Answer Widget from the Customer Portal.
• B.Delete irrelevant answers from sibling answers.
• C.Block irrelevant answers from learned links.
• D.Add the word "mobile" to the answer stop word, add "mobile" to the search priority word, and then assign one answer.
• E.Remove irrelevant answers from manually related answers.

Which statement is true about generic objects?

• A.Batching and chaining operations are supported only by generic objects.
• B.A generic object representation must be built for handling standard objects.
• C.A generic object representation must be built for custom objects.
• D.CRUD operations cannot be performed with generic objects.

You have created a new article in your knowledge base and you want it to always appear at the top of the search result page.
What display position should you configure?

• A.Fix First
• B.Historical usefulness
• C.Fixed at Top
• D.Place at Top
• E.Place at First

Your customer wants to generate a report showing the number of days since incidents of a particular incident type were updated.
What should you use to create this report?

• A.Create a group filter using the rel_date_diff() function.
• B.Create a level filter using the count () function.
• C.Use the date_diff() function nested in the name_format() function.
• D.Use the date_add() function.

Which action cannot be performed on a dashboard?

• A.add a web browser to a dashboard
• B.queue a dashboard manually
• C.send queued dashboards to comma-separated values (CSV) file
• D.open a report for editing from a dashboard