1z0-980 試験問題を無料オンラインアクセス

How can you access the Report Explorer?

• A.Home > Analytics > Report management > Report explorer
• B.Home > Configuration > Report Explorer
• C.Home > Configuration > Report management
• D.Home > Configuration > Report management > Report explorer
• E.Home > Analytics > Report Explorer

You have created a new answer article for your customer but when you are trying to see that answer article on the Customer's Portal you find that it is not appearing.
Which two issues might be causing the problem? (Choose two.)

• A.There is no answer content added to the answer article.
• B.There is no display position defined for the answer article.
• C.There is no search term added in the answer keyword list.
• D.The answer is not assigned to any product/category that is visible to a customer.
• E.The answer article is not assigned to any staff member/staff agent.
• F.The answer status is not set to public or custom status of status type "public".

How is unconditional linking different from conditional linking for a linked column in a report?

• A.Unconditional linking can display summaries from a single table, whereas conditional linking can display summaries from several tables.
• B.Unconditional linking is based only on variables, whereas conditional linking is based on run-time selectable filters.
• C.Unconditional linking can be used only to open other reports, whereas conditional linking can open reports or dashboards.
• D.Unconditional linking always opens the same report or dashboard, whereas conditional linking can open different reports or dashboards depending on the value you drill down.

A customer wants to perform Knowledge Advanced administrative operations on multiple articles using the bulk update feature.
Which three statements are true about the bulk update feature? (Choose three.)

• A.It can publish and un-publish articles.
• B.It cannot delete articles from the Content Type.
• C.It cannot change product/category of articles.
• D.It cannot change the owner of articles.
• E.It can request translations of articles.
• F.It can change views of articles.

Which three values does Knowledge Advanced use to calculate whether the answers returned have improved?
(Choose three.)

• A.the number of times documents were clicked on as a result after a particular answer
• B.the total number of times the search has been made with the search string containing the title of the document
• C.the total number of times documents were clicked on
• D.the number of times the "Is this answer helpful?" option has been selected as "Yes"
• E.the number of cases linked to the top answer