1z0-978 試験問題を無料オンラインアクセス

One of your customers in the service industry is exploring Oracle Customer Data Management to fulfill these requirements:
* Centralize and standardize customer information from multiple sources.
* Manage service requests witch corrected resolutions processes.
* Capture service requests, service-level agreements, and incident management processes.
* Check the validity of contact or account addresses.
Which two options fulfill the requirement? (Choose two.)

• A.Oracle Customer Data Management, Oracle Engagement Cloud, and Oracle Address Verification Cloud Service
• B.Oracle Customer Data Management, Data Quality, Oracle Data as a Service, and Oracle Address Verification Cloud Service
• C.Oracle Customer Data Management, Data Quality, and Oracle Address Verification Cloud Service
• D.Oracle Customer Data Management, Oracle Service Cloud, and Oracle Address Verification Cloud Service
• E.Oracle Customer Data Management, Oracle Data as a Service, and Oracle Address Verification Cloud Service

Which statement is correct about the configuration performed on Enterprise pages in Oracle Sales Cloud?

• A.It is applied only to Desktop User Interface pages.
• B.It is also reflected on Simplified User Interface pages.
• C.It is also reflected on Oracle Sales Cloud Mobile pages.
• D.It is also reflected on Oracle Sales Cloud Outlook pages.

Which Administrator profile option should be configured for real-time account or contact enrichment?

• A.DAAS_PRODUCTION_MODE at the site level "No"
• B.DAAS_PRODUCTION_MODE at the user level "No"
• C.DAAS_PRODUCTION_MODE at the site level "Yes"
• D.DAAS_PRODUCTION_MODE at the user level "Yes"

What are two key business benefits of using Oracle Address Verification Cloud Service? (Choose two.)

• A.helps to choose address style formats for more than 200 countries
• B.standardizes address elements and enhances addresses with missing elements
• C.verifies addresses and cleanses a defined master geography area
• D.helps to choose postal code formats to correct addresses
• E.perform enterprise data cleanup on high volume of address records

Which two attributes are used by an Oracle Customer Data Management application to create references between source IDs and Oracle Sales Cloud database IDs? (Choose two.)

• A.Source system code
• B.Cross reference code
• C.System Identifier
• D.Source system reference