1z0-1038-22 試験問題を無料オンラインアクセス

Which three options are not supported in a Browser User Interface workspace?

• A.The authorization of Knowledge Foundation (Answer Workspace) in the Browser User Interface workspace is not supported.
• B.The ability to view the visitor browser history in the Agent Browser User Interface is not supported.
• C.The mixing of HTTP and HTTPS is not supported because i is a security violation.
• D.Any site which does not want to be embedded inside an iframe will not be rendered.
• E.Any site trying to navigate to a top-level page will not be rendered.

Your customer wants an incident survey to be reopened automatically if it does not meet the minimum score.
Which three actions should you perform to meet this requirement?

• A.Write a business rule to reopen the case.
• B.Create a transactional survey.
• C.Assign scores to the survey questions and set the status field based on the responses.
• D.Create a report for the survey scores.
• E.Create a polling survey.
• F.Schedule the survey on a daily basis.

How can you set a preference that is local to your machine?

• A.By selecting File > Options
• B.By selecting Navigation pane > Configuration > Staff Management > Profiles
• C.By selecting File > Configuration
• D.By selecting File > Settings

Your customer has created a new script and deployed it to agents in their call center within their incident workflow. They have noticed that their agents cannot end the script as expected. What are two reasons for this?

• A.There are no script beginning and ending buttons enabled for the script pages.
• B.There are no return events listed in the incident workflow for the script use.
• C.There are no exit or finished events being triggered on the script pages.
• D.The agents cannot get to the pages where they can end the script.

You have a requirement for an incident workspace where clicking a kind of text hyperlink should open a browser window by using the third-party URL of the loaded client. You want to implement this by using add-ins.
Which add-in should you create?

• A.Workspace Ribbon
• B.Global Ribbon
• C.Workspace
• D.Report Command
• E.Content Pane