1Z1-1037 試験問題を無料オンラインアクセス

Your customer tries to use Knowledge Foundation API to fetch answer articles from Oracle Service Cloud and display them in an external application.
However, when they try to connect with Knowledge Foundation API they receive an exception code
"ACCESS_DENIED".
What are two reasons for this? (Choose two.)

• A.Staff account profile does not have permission to access Knowledge Foundation API.
• B.For Site "IP_CONNECT_ENABLED" Configuration setting is not turned on.
• C.Staff account credentials are not correct.
• D.For Site "II_CONNECT_ENABLED" Configuration setting is not turned on.
• E.Knowledge Foundation API can only be used by an internal application.

You observe that when customers search with the keyword "IPhone 7" they get thousands of results, but when they search with "IP7" they get fewer results.
You do not plan to modify any answer articles but want to get same the number of results whether customers search with keywords "IPhone 7" or "IP7" or any related search term.
What should you do?

• A.Include the search terms in Answers Keywords
• B.Include search term in Search priority word.
• C.Include search terms in Stop Words
• D.Add all related search terms to an aliases.txt.file.
• E.Include the search terms in both Answer Keyword and Stop Word.

A customer wants to perform Knowledge Advanced administrative operations on multiple articles using the bulk update feature.
Which three statements are true about the bulk update feature? (Choose three.)

• A.It can change views of articles.
• B.It cannot delete articles from the Content Type.
• C.It can request translations of articles.
• D.It cannot change the owner of articles.
• E.It cannot change product/category of articles.
• F.It can publish and un-publish articles.

Your client wants to block all employees' personal details and allow each employee's direct manager to access only the blood group, medical details, emergency contact number for emergency usage.
What kind of filter option should you use to allow a manager to generate an emergency details report?

• A.Restricted Filter
• B.Standard Filter
• C.Fixed filter
• D.Runtime Selectable filter
• E.Docked filter

Which filter type should you use in a report to display data in a tree structure?

• A.Auto filter
• B.Slicing by column
• C.Slicing by bucket
• D.Rollup