1Z1-1037 試験問題を無料オンラインアクセス

Which three pieces of information can be obtained from the Knowledge Advanced Analytics standard reports?
(Choose three.)

• A.Click-Though Rate of External Documents
• B.Questions with High Score Answer
• C.Article Aging
• D.Words without Concepts
• E.Search Accuracy

You have created four individual reports that display different details related to four agents.
Your customer wants to view and search for data in these reports simultaneously.
What should you use?

• A.Custom report
• B.Cross Tabs report
• C.Standard report
• D.Cumulative report
• E.Dashboard report

Which three values does Knowledge Advanced use to calculate whether the answers returned have improved?
(Choose three.)

• A.the number of times documents were clicked on as a result after a particular answer
• B.the total number of times documents were clicked on
• C.the number of times the "Is this answer helpful?" option has been selected as "Yes"
• D.the number of cases linked to the top answer
• E.the total number of times the search has been made with the search string containing the title of the document

In the Actions to Take drop-down list of Knowledge Advanced, which three actions can you use to tune a question?

• A.Add to Existing Concept
• B.Add Synonyms
• C.Copy a Concept
• D.Add a Concept
• E.Edit Concept

Which statement is true about dashboards?

• A.The dashboard design center's reports explorer lists only reports that can be added to a dashboard.
• B.A new dashboard must have more than one report.
• C.A new dashboard can be created by copying an existing dashboard.
• D.A new dashboard can be scheduled with alerts
• E.A new dashboard can be created only by dragging existing reports to the dashboard design center.