1Z0-993 試験問題を無料オンラインアクセス

Identify two correct options about Application Composer, as the primary web-based tool within Engagement Cloud used to modify standard and custom objects.

• A.It requires the use of a sandbox to modify the fields associated with standard and custom objects.
• B.It requires proper permissions to use the tools and additional permissions to edit the desired object.
• C.It allows edits to dashboard pages.
• D.In includes a preview option for all standard and custom object pages.

One of your service agents needs a new search filter on his Service Requests' list page.
How can the agent achieve this?

• A.Create several personalized searches and create them to each other.
• B.Add fields from the advanced search functionality.
• C.Create a new search through the application composer.
• D.Grant the agent Administrator permissions to add new search filters.

Which three subobject functions are included in the REST API for Service Requests (SRs)?

• A.Update resource manager
• B.Delete message
• C.Update resource member
• D.Update SR reference
• E.Delete activity

Your customer noticed that all incoming messages containing MIME attachments that are either text or HTML are not being received.
What is the problem?

• A.An administrator needs to set the profile option SVC_EMAIL_PROCESS_UNKNOWN_CUST to Y and schedule the process.
• B.Incoming messages have a custom filter.
• C.Incorrect configuration of the inbound profile option:
  SVC_INBOUND_EMAIL_MAX_ATTACH_SIZE.
• D.The configured frequency to retrieve emails is too long.

Which statement is correct when describing the process of adding assignment rules from Service Setup?

• A.Use the "Manage Service Assignment Rules" task, access the appropriate rules sets, create new rule(s), add conditions and actions, save and publish.
• B.Use the "Manage Service Request Assignment Object" task, access and lock the appropriate objects, create new rule set(s), add conditions and actions, save and publish.
• C.Use the "Manage Service Assignment Rules" task, access and lock the appropriate rules sets, create new rule(s), add conditions and actions, save and close.
• D.Use the "Manage Service Request Assignment Object" task, access the applicable service requests, create and apply new rule set(s) to the service requests, add conditions and actions, save and close.