1Z0-1161-1 試験問題を無料オンラインアクセス

Which feature in Oracle Fusion Cloud CX Sales Performance helps in automating incentive calculations?

• A.Social media integration.
• B.Real-time sales performance tracking.
• C.AI/ML-powered incentive management.
• D.Customer segmentation tools.

Which feature in Oracle Fusion Cloud SCM helps in optimizing inventory levels?

• A.Replenishment Planning.
• B.Cost Accounting.
• C.Supplier Qualification.
• D.Manufacturing Execution.

How does the Customer Contact to Resolution OMBP in Oracle Fusion Cloud CX Service enhance service agent performance and customer satisfaction?

• A.By automating customer inquiries and reducing agent interaction.
• B.By providing agents with a comprehensive knowledge base, AI-powered search tools, and real-time customer context.
• C.By focusing on agent training, leaving the actual service request resolution process unchanged.

Which feature in Oracle Fusion Cloud SCM helps in assessing and approving suppliers based on compliance and performance criteria?

• A.Supplier Portal.
• B.Cost Accounting.
• C.Manufacturing Execution.
• D.Supplier Qualification Management.

What is the primary function of the Knowledge Gap to Deliver Resolution OMBP in Oracle Fusion Cloud CX Service?

• A.To eliminate the need for a knowledge base.
• B.To automate customer inquiries and reduce agent interaction.
• C.To focus on agent training without resolving customer issues.
• D.To provide agents with AI/ML-powered knowledge base search tools.