1Z0-1038 試験問題を無料オンラインアクセス

Which two statements are true about linking products, categories, and dispositions?

• A.Links can be created only between the parent levels of products, categories, and dispositions.
• B.A leaf product's links are inherited from its parent product.
• C.Links can be automatically created to categories and dispositions based on answers an incidents.
• D.Product-category linking restricts customers from searching on the Customer Portal.
• E.Product-category linking is independent of product-disposition linking.

When an incident is opened, your customer wants to have different workspaces opened based on the products selected in the "Ask a Question" form on the Customer Portal pages.
Which three elements are necessary to design the workflow?

• A.Workspace
• B.Entry Point
• C.Set Fields
• D.Decision
• E.Load
• F.Return

In your company, Oracle Service Cloud has workspaces where there are multiple reports and browser controls embedded for various requirements. You receive a complaint that the initial loading of the workspaces is very slow.
What is the quickest solution to speed up incident workspace loading?

• A.Creating multiple workspaces per business function and assigning to different profiles
• B.Utilizing workflows and splitting functionality into more than one workspace
• C.Removing fields in the workspaces
• D.Placing objects on different tabs and splitting the loading across multiple tabs

Which two REST API calls can be used to retrieve account information with ID 3?

• A.https://yoursite.domain/services/rest/connect /latest/accounts_ID/3
• B.https://yoursite.domain/services/rest/connect /v1.3/accounts/3
• C.https://yoursite.domain/services/rest/connect /v1.3/accounts_ID/3
• D.https://yoursite.domain/services/rest/connect /latest/accounts/3
• E.https://yoursite.domain/services/rest/connect /latest/accounts/ID/3
• F.https://yoursite.domain/services/rest/connect /v1.3/accounts/ID/3

Which six actions can have a null value?

• A.Set Status
• B.Set Agent
• C.Set Mailbox
• D.Set Assigned
• E.Set Fields
• F.Set Product
• G.Set SLAs
• H.Set Disposition
• I.Set Category
• J.Set Queue