1Z0-1038-21 試験問題を無料オンラインアクセス

You have a requirement for an incident workspace where clicking a kind of text hyperlink should open a browser window by using the third-party URL of the loaded client. You want to implement this by using add-ins.
Which add-in should you create?

• A.Workspace Ribbon
• B.Content Pane
• C.Workspace
• D.Report Command
• E.Global Ribbon

A customer is unable to see a record in the audit log after running a report. What could be the reason for this?

• A.the permissions of the report
• B.the Filters settings of the report
• C.the Expanded Report Audit Log from the Reports Explorer
• D.the Purge settings in the database

Which two statements are true about Oracle Service Cloud accelerators?

• A.They are code samples to show how integrations can be built by using the public integration capabilities of Oracle Service Cloud.
• B.The source files for all listed accelerators are available for download.
• C.Oracle provides supportfor all accelerators.
• D.They are complete plug-and-play tools that can be used with Oracle Service Cloud in any client environment free of cost.
• E.Theyare available at http://www.oracle.com/technetwork.

Your customer has created a new script and deployed it to the agents in the call center within incident workflows. However, the script hangs on execution.
Identify two reasons for this.

• A.The script beginning and ending buttons are not enabled for the script pages.
• B.No exit or finished event is being triggered on the script pages.
• C.The agents are not able to get to the pages where they can end the script.
• D.No return events are listed in the incident workflow forthe script to use.

You are creating custom fields and enter a column name. However, you receive an error when you try to save it.
Identify three reasons for this.

• A.The column name starts with a lowercase alphabet.
• B.The column name contains a punctuation.
• C.Thecolumn name contains a dollar symbol.
• D.The column name starts with a number.
• E.The column name contains a space.
• F.The column name contains an underscore.