1Z0-1037-20 試験問題を無料オンラインアクセス

Your client wants a report to see all the incidents with status grouped under the name of the contact. For an unresolved status, the queue information under which the incident is present should be displayed.
What should you use to display the details at different levels?

• A.Rollups
• B.Auto Filter
• C.Applied Filter
• D.Slicing
• E.Bucket Filter

You notice that when a customer searches with the word "mobile", there are irrelevant answers showing under
"Answers Other Found Helpful" section.
Which two steps should you take to resolve this? (Choose two.)

• A.Block irrelevant answers from learned links.
• B.Remove Related Answer Widget from the Customer Portal.
• C.Add the word "mobile" to the answer stop word, add "mobile" to the search priority word, and then assign one answer.
• D.Delete irrelevant answers from sibling answers.
• E.Remove irrelevant answers from manually related answers.

How is access to a Knowledge Advanced article or external document controlled for web users on the Customer Portal?

• A.Views
• B.Profiles
• C.User groups
• D.Console Roles

What should you do to ensure two published answers are always returned for a specific search word?

• A.Create multiple search words associated within a single priority word group.
• B.List the search word under both Answers Keywords and Stop words.
• C.List the search word under Answers Keywords.
• D.Create multiple Priority words that share the same name.
• E.List the search word under Stop words.

Which two statements are true about replacement tokens? (Choose two.)

• A.They enable re-use of existing content of any data type in variables.
• B.They enable re-use of content in a standardized form.
• C.They enable creation and storage of complex content consisting of integrated text and images multiple times.
• D.They enable management of standardized content from a single resource.