1Z0-1003-21 試験問題を無料オンラインアクセス

A new Activity Type Group called 'Low Priority Work1 has been created in Oracle Field Service Cloud (OFSC) and a number of Activity Types from the 'Customer' group have been moved into this new group.
You have been tasked to change the Time Slot for these Activity Types to 'All-Day' because they are low priority.
How do you configure this via theActivity Types screen?

• A.Modify the 'Low Priority Work' group and set the Time Slot to 'All-Day'.
• B.Select the Activity Types within the group, and then click Time Slot and choose 'All-Day'.
• C.Select the first Activity Type within the group, click 'Modify' and set Time Slot to 'All-Day'. Then use the 'Clone' function to update the remaining Activity Types.
• D.For every Activity Type you need to modify, click the 'Modify' action and select the 'All-Day' Time Slot for them.

A dispatcher needs to be able to quickly see which contractor technicians have started working for the current day.
How doryou configure the system to support this requirement?

• A.Configure the Resources list to ensure that values for the 'Show/Hie Queues' and 'Resource Type' filters can be selected.
• B.Enable the Messages report within a Dashboard, which can be filter condition and 'Resource Type' for the current date.
• C.Configure a resource filter with the conditions: 'Resource Type in Cc PM1, and 'Activated is not null' for use within the List/Time/Map/Dai
• D.Create a step within a Message Scenario to set an 'Activated' custo whenever the 8 AM - 5 PM shift is assigned.

When receiving the Resource Tree, Which icon represents a "normal" load of activities for a field resource?

• A.Option B
• B.Option C
• C.Option E
• D.Option A
• E.Option D

A customer's 'Senior Administrator' user is responsible for periodically auditingthe configuration changes that are made to their Oracle Field Service Cloud (OFSC) instance.
Which option fulfills that requirement?

• A.Ensure that the Senior Administrator's assigned User Type has access to the appropriate Configuration screen icons.
• B.Create a subscription via the Core REST API to include all 'configurationUpdated' events.
• C.Ensure that the Senior Administrator's assigned User Type has access to the Configuration History report within Core Manage.
• D.Create a subscription via the CoreREST API to include all 'configurationChangesMade' events.

A company has a policy in which all of their technicians' working days will begin once they arrive at their first jobs, and end at the office depot after their last jobs.
Resource 'start' locations are set to their home addresses and 'end' locations are set to the office depot address.
What Resource Type settings ensure that routing will support this requirement?

• A.'Working Time includes the Travel Time to the first activity' and 'Working Time includes the Travel Time from the last activity to the Resources End Location' are selected.
• B.'Working Time includes the Travel Time to the first activity' and 'Working Time does not include the Travel Time from the last activity to the Resources End Location' are selected.
• C.'Working Time does not include the Travel Time to the first activity' and 'Working Time does not include the Travel Time from the last activity to the Resources End Location1 are selected.
• D.'Working Time does not include the Travel Time to the first activity' and 'Working Time includes the Travel Time from the last activity to the Resources End Location' are selected.