SDM_2002001040 試験問題を無料オンラインアクセス

Your Customer's Care Contract expired at the end of last year. In addition, NO Purchase Orders have been received from the Customer since the contract expired. How can Care service revenue be recognised in this case?

• A.Revenue cannot be recognised.
• B.Revenue is collected to WIP (Work-in-progress) and recognised after the contract is signed.
• C.Revenue is recognised based on the expired contract on a monthly basis.
• D.CT F&C decides how revenue is recognised.

What is the purpose of the Monthly Resource Allocation meeting?

• A.To let the Resource Manager know in detailed level how many people and with which competencies are needed where and when.
• B.To provide resources to the CT.
• C.To advise the Account Manager / CT Head of the resource requirements.
• D.To tell the customer the number of engineers who will be available to support their network.

Net Sales is 150, Cost of Goods Sold is 100. What is the Gross Profit in %?

• A.0,5.
• B.1
• C.0,33.
• D.Cannot be determined without knowing Gross Sales.

Who is the main responsible person to drive the Care Contract Renewal through the whole renewal process after the Internal Kick-off Meeting?

• A.Care Service Engagement Manager.
• B.Care Program Manager.
• C.Care Renewal Leader.
• D.CT Head.

When does the Care phase start?

• A.When the Account Manager receives the final payment from the Customer.
• B.When the network, sub-network or deliverables get Customer final acceptance.
• C.When the project phase is completed.
• D.When the Care Plan has been accepted by the Customer.