SDM_2002001030 試験問題を無料オンラインアクセス

Network Operations receives an engineer assigned with an average competence level of 3,
but requires one with at LEAST level 4 average. How should the Operations Manager react?

• A.Accepts the engineer and agrees with him on a competence development path to up skill within the Operational Delivery to level 4.
• B.Accept the engineer and sends him to a classroom trainings to up skill to Level 4.
• C.Refuse to take the employee and insist on getting an engineer with level 4.
• D.Refuse to accept the employee and hire a level 4 skilled engineer from the external market.

What are the correct planning horizons for short-term and long-term resource planning?

• A.Short-term: 2 weeks, long-term: 6 months.
• B.Short-term: 4 weeks, long-term: 8 months.
• C.Short-term: 12 weeks, long-term: 12 months.
• D.Short-term: 8 weeks, long-term: 13 months.

In an NSN BOT Case, the NI Project Team has informed you, "The NwOPs Field Operations Manager", that a logistics delivery will be one week late further delaying the NSN roll-out which is well behind schedule. They are requesting your support, which is the BEST recommendation?

• A.Tell NI to inform the customer of our options and ask them which they prefer.
• B.Utilise the Operational spares to resolve the issue; but at the same time jeopardizing the operational network.
• C.Tell NI to present a new roll-out plan to the customer and apologise for the delay which is outside of your control.
• D.Use parts from low priority operational sites to ensure the high priority sites affected can be put on air.

What needs to be updated after approved scope change request?

• A.Scope of Works
• B.Communication plan.
• C.Account plan.
• D.Risk management plan.

A mobile customer that is reporting excellent growth and margin in an emerging market is complaining bitterly about the quality of voice services. Which options, which are all truthful, do you choose to inform the customer? Note: the customer is accountable for site acquisition.

• A.The voice quality issue is the result of the rapid growth and it is recommended to slow down the growth rate.
• B.The voice quality issue is not caused by NSN as it is a direct result of sites not being available before the planned date.
• C.The voice quality issue is due to coverage problems that will improve over time.
• D.The voice quality issue is due to some sites not being available before the project planned dates and recommend temporary sites are implemented to cover the gap.