SDM_2002001030 試験問題を無料オンラインアクセス

Which of the following options contains the basic steps of the Contract Change Management process?

• A.1. Initiate change 2. Analyze change 3. Implement & Monitor change 4. Close change.
• B.1. Analyze Change Request 2. Reject/Approve Change Request.
• C.1. Analyze change 2. Implement change 3. Close change.
• D.1. Open Change Request 2. Reject/Approve Change Request.

The Network Operations Delivery team receives from the Sales Team, the Risk Log at Handover, which is the basis for the planned contingency reserves in the cost baseline, During operational delivery a new relevant risk is identified, What is the BEST way to manage it?

• A.If the new risk is not part of the current Risk Log, than it must be part of a Change Management process and not be included in the contingency reserves.
• B.Communicate to the CT Head in the next Operational Review Meeting about the new risk that has been identified.
• C.Define the response plan for the new Risk and apply it.
• D.Evaluate the impact and probability and, if needed, make a revision of the contingency reserves in the Cost Baseline and communicate to the relevant stakeholders.

Who represents the interests of the Network Operations for GNSC delivered services to the in-country organisation?

• A.Customer Operations Manager
• B.NOC Manager
• C.Network Operations Manager
• D.Operations Director

When preparing for a major software upgrade what considerations MUST be planned?

• A.Resources; rollback plan; work instructions; contact details; information to operator.
• B.Time limits to complete the upgrade, required skills, SLA, required HW and required SW.
• C.Required HW to be installed, Required site visits, Required SW to be downloaded in the network, time limits to complete the upgrades.
• D.Contact details to inform the operators in case the upgrade fails, recovery plan and back up network elements.

Customer is responsible for Network Planning but the quality of the Datafill is poor and requires NSN to use own resources to make revisions. What is the BEST way to manage this additional scope for the project?

• A.Use the information that comes from the Customer as it is, even if the quality is bad, because the Customer has full responsibility on that.
• B.If the corrections to the Datafill are not too many, make the changes and move on with the Rollout.
• C.Stop integrations until Customer provides a correct Datafill that can be used.
• D.Recommend to the customer how the quality of the Datafill could be improved and agree with customer how to proceed with Implementation. Inform CT of a potential up selling opportunity for Network Planning Services.