CPHQ 試験問題を無料オンラインアクセス

Six months after implementing a new cardiac rehabilitation program, an organization notes many patients that meet criteria are not enrolled. Which of the following is the most effective strategy to increase the enrollment rate?

• A.Launch a marketing campaign to promote the program.
• B.Train staff on providing optimal care following a cardiac event.
• C.Encourage caregiver involvement in the program.
• D.Standardize the program referral process.

The primary reason to use a critical path is to

• A.Change third party reimbursement
• B.Improve the delivery of service
• C.Develop mandated contracts
• D.Decrease incident reports

Which of the following would best facilitate the development of priorities?

• A.selecting valid and reliable metrics for the balanced scorecard
• B.comparing target versus actual performance
• C.surveying staff for potential priorities
• D.creating a plan to evaluate performance

The most important determinant of quality improvement success is

• A.the CQI model selected.
• B.the type of organization.
• C.monetary resource allocation.
• D.organizational culture.

Which of the following provides support and subject matter expertise (or organizations that self-report sentinel events?

• A.American Hospital Association (AHA)
• B.Agency for Healthcare Research and Quality (AHRQ)
• C.The Joint Commission (TJC)
• D.National Committee (or Quality Assurance (NCQA)