MB2-718 試験問題を無料オンラインアクセス

You have access to the desktop version of Microsoft Excel and Excel Online.
You need to perform a bulk update of data for 225 contacts.
What are two ways to achieve the goal? Each correct answer presents a complete solution.

• A.Export data as a dynamic pivot table, make updates, and then save changes to
  Microsoft Dynamics 365.
• B.Export the data as a static worksheet make updates, and then save changes to
  Microsoft Dynamics 365.
• C.Open the data in Excel Online, make updates, and then save changes to Microsoft
  Dynamics 365.
• D.Export the data as a static worksheet, make updates, and then import the data back into
  Microsoft Dynamics 365.

You create a queue and assign it to a team. Which type of queue is created?

• A.System
• B.Shared
• C.Escalation
• D.Personal

Your organization uses enhanced service level agreements (SLA's).
You need to create a view that displays the SLA failure and succeeded time for data related to a case.
Which entity should you use to select the fields?

• A.SLA
• B.SLA Item
• C.SLA KPI Instance
• D.enhanced SLA C

What are two examples of entitlement allotment options? Each correct answer presents a complete solution.

• A.Number of Hours
• B.Number of Products
• C.Number of Cases
• D.Number of Channels

You create a Voice of the Customer survey.
You need to configure an automatic response each time a customer completes the survey.
Which feature or component should you use?

• A.Microsoft Azure Content Delivery Network (CDN)
• B.linked question
• C.rule
• D.piped data