MB2-704 試験問題を無料オンラインアクセス

Your manager needs an analysis that contains four views and three charts.
Which two actions should you perform? Each correct answer presents a complete solution. Choose two.

• A.Create two dashboards.
• B.Create one dashboard.
• C.Create a Report Wizard Report.
• D.Create an SSRS report.

You need to specify the number of support hours a customer will receive.
What should you create?

• A.An entitlement
• B.A service level agreement (SLA)
• C.A contract template
• D.A service activity

You use the service scheduling feature of Microsoft Dynamics CRM to manage inspection services.
You need to configure Microsoft Dynamics CRM with the following information:
- A junior inspector can supervise one inspection at a time.
- A senior inspector can supervise two inspections at a time.
Which two actions should you perform? Each correct answer presents part of the solution. Choose two.

• A.Add a selection rule to the inspection service.
• B.Create a connection on the resource group that includes the inspectors.
• C.Configure the capacity on the resources for the inspectors.
• D.Create a connection on the resources for the inspectors.

You have a potential sale with a prospect that you met at a trade show. You enter the prospect as a lead in Microsoft Dynamics CRM.
How should you move the lead forward to track the potential sale?

• A.Activate the lead.
• B.Enter products into the Lead Form.
• C.Qualify the lead.
• D.Close the lead as won.

Your company uses trucks to drive to customer sites and perform warranty work. Your company has a policy that each truck should remain in a specific region.
You need to configure Microsoft Dynamics CRM to meet these requirements.
What should you do?

• A.Create a territory for each region, and then link it to each service that is used to perform the warranty work.
• B.Create a territory for each region, a facility/equipment record for each truck, and link each truck to the relevant territory.
• C.Create a site for each region, and then link it to each service that is used to perform the warranty work.
• D.Create a site for each region, create a facility/equipment record for each truck, and link each truck to the relevant site.