MB2-700 試験問題を無料オンラインアクセス

Which action is possible directly from the All Contracts view?

• A.Delete an active contract by using the Delete button.
• B.Set an on-hold contract to Active by using the Release Contract button.
• C.Set an on-hold contract to Active by using the Activate button.
• D.Delete a canceled contract by using the Delete button.

Which condition must be true before you can close a case?

• A.The case must NOT be marked as high priority.
• B.All knowledge base articles that the case references must be active.
• C.All activities that are related to the case must be in a closed state.
• D.All activity parties for activities that are related to the case must be active customers.

You plan to add an existing product as an additional line item to an active order. Which statement is true?

• A.You cannot add additional items to an active order.
• B.The updated total amount is displayed only after you click the Recalculate button.
• C.The updated total amount is automatically re-calculated and displayed.
• D.The updated total amount is displayed only after you click the Save button.

You are modifying a customer service Case record by using the full form. Which activity type can you add to the service Case record from within the form?

• A.Custom activity type
• B.Letter
• C.Service activity
• D.Phone call

Which service schedule component should you use to measure skill levels?

• A.resource group
• B.capacity planning
• C.selection rule
• D.resources