MB-600 試験問題を無料オンラインアクセス
| 試験コード: | MB-600 |
| 試験名称: | Microsoft Power Apps + Dynamics 365 Solution Architect |
| 認定資格: | Microsoft |
| 無料問題数: | 58 |
| 更新日: | 2026-07-12 |
Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.
After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.
You want to integrate Microsoft Teams with Dynamics 365 Customer Service.
You install both apps, but Teams is not working when in Dynamics 365 Customer Service.
You need to troubleshoot the situation.
Solution: Change the options to Yes in the System settings of Dynamics 365 Customer Service.
Does the solution meet the goal?
Note: This question is part of series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.
After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.
In preparation for a Dynamics 365 Sales and Dynamics 365 Customer Service implementation a client is performing a fit-gap analysis.
You need to evaluate the requirements by using a fit-gap methodology in the context of Dynamics 365 Sales and Dynamics 365 Customer Service.
Solution: Users need to update their accounts and add notes while they are offline. Does the solution meet the goal?
You are implementing Dynamics 365 Customer Service for your company.
The company is deciding whether to use an on-premises or online implementation. One of the biggest concerns is about disaster recovery processes.
You need to explain how each system would be recovered with minimal effort and loss of data in case of a disaster.
Which recovery method should you use? To answer, drag the appropriate recovery methods to the correct location. Each recovery method may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
A company provides professional development certifications to technologists around the world. The company uses multiple call centers to support customers. The company plans to implement Dynamics 365 Customer Service.
The company must increase productivity for call center employees. The solution must meet the following requirements:
* Handle multiple customer interactions at once.
* Ensure that users can access information from several business applications.
* Interact with customers by using the following channels: chat, phone calls, emails, and online reviews.
* Implement all functionality in a single interface.
You need to recommend a solution that meets the requirements of the company.
What should you recommend?
You are reviewing business requirements documentation submitted by a company. The company provides audiovisual equipment for events in several different geographic regions. The company also provides technicians and engineers to support the equipment in \orne legions, The company plans to implement Dynamics 365 to meet the following business requirements:
* A monthly newsletter must be sent directly from the system.
* Cases and opportunities must be automatically scheduled to the most available and best qualified resources.
* Resource requirements must be automatically forecasted for service requests in the pipeline.
You need to recommend an out of-the-box solution for each business requirement.
Which out-of-the-box solution should you recommend? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
