ITIL-5-Foundation 試験問題を無料オンラインアクセス

What does the "partners and suppliers" chapter of an ITIL Official Practice Guide provide?

• A.Purpose and description of the practice
• B.Capability levels, criteria, and recommendations for self-assessment
• C.Key information, automation, and tooling for a practice
• D.Dependencies on third parties

Which lifecycle management activity is responsible for resolving incidents?

• A.Operate
• B.Transition
• C.Design
• D.Support

Which value chain activity is assessed by evaluating the quality of the resources and services sourced from a third party?

• A.Acquire
• B.Discover
• C.Build
• D.Design

Which is the purpose of the "transition" activity?

• A.To develop, integrate, and test digital products
• B.To seamlessly introduce new products into operational environments
• C.To create prototypes and specifications for products and services
• D.To ensure continual alignment of product roadmaps with the needs of service consumers

Performing routine tasks such as backups, monitoring, and capturing and processing events is part of which of the following activities?

• A.Operate
• B.Deliver
• C.Transition
• D.Support