CT-UT 試験問題を無料オンラインアクセス

A web shop owner used Google Analytics to gather information about her users. She found out that most users take about five minutes to place an order. Is the usability of the website good or bad?

• A.The usability of the website is bad - five minutes is way too long
• B.The usability of the website is good - five minutes is a fair amount of time
• C.That depends on the accessibility of the website
• D.That depends on the context of use as users may have different expectations

A company distributes its products over a web shop where users can put items in their shopping cart. After they click on "checkout", the checkout process starts and users cannot go back anymore to correct possible mistakes. The only way is to hit the "back" button of the browser, which might lead to an expired session and therefore losing all items in the shopping cart.
Which of the following heuristics would best describe this usability issue?

• A.Visibility of system status
• B.Help and documentation
• C.User control and freedom
• D.Aesthetic and minimalist design

Which of the following is a principal task of the usability test moderator role?

• A.Create a survey plan
• B.Write a usability test plan
• C.Define testing tasks
• D.Log usability problems

You're defining usability test tasks for a web shop for mobile phones and smartphones. Finding out whether users are able to place an order easily has been identified as the main goal of the usability test.
Which of the following is a reasonable task definition to include in the test?

• A.Enter the item number "1469483" in the search box and click "OK". Put the first item in the cart by clicking "add to bag". Then, click on "checkout" in order to start the order process. After that, fill in the form and click on "submit".
• B.Put the first phone you find in your shopping cart!
• C.Your phone broke and you're looking for a new smartphone. Your budget is 200$ and it should have an infrared sensor as you like to operate your home entertainment system with it. Find a suited smartphone and order it!
• D.Which mobile operating system do you prefer?

In the last project, the usability tests substantially exceeded the budget of the test plan. Which quality control task could have been used to avoid this?

• A.Check consumed resources regularly and compare with the estimates
• B.Check whether the usability test report conforms to the best practices
• C.Check that findings are communicated to the stakeholders
• D.Check that the usability test plan has been properly reviewed